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Author: Ina Steiner

Ina Steiner is co-founder and Editor of EcommerceBytes and has been reporting on ecommerce since 1999. She's a widely cited authority on marketplace selling and is author of "Turn eBay Data Into Dollars" (McGraw-Hill 2006). Her blog was featured in the book, "Blogging Heroes" (Wiley 2008). She is a member of the Online News Association (Sep 2005 - present) and Investigative Reporters and Editors (Mar 2006 - present). Follow her on Twitter at @ecommercebytes and send news tips to ina@ecommercebytes.com. See disclosure at EcommerceBytes.com/disclosure/.

Brands Look to Crush Third Party Sellers on Amazon

May 2, 2016July 22, 2017 Ina Steiner

Brands are playing catchup on Amazon, and as they look to control their product pages, they’re going up against third-party merchants. A recent post details strategies brands are using to win the Buy box and get the sale. Analytics firm Read more

Marketplaces, NewsAmazon

May Day Brings Higher eBay Fees, Stringent Returns Policy

May 1, 2016July 22, 2017 Ina Steiner

This year, May 1st brought higher selling costs to the eBay marketplace. Just a month ago, eBay announced higher fees (and more benefits) for operating eBay Stores, while last fall it told sellers they’d have to meet a stricter policy Read more

Marketplaces, NewseBay fees, Returns

Etsy Sellers Say Hands Off Mobile Listings

April 29, 2016July 23, 2017 Ina Steiner

Last year, Etsy introduced a Similar Items section in the mobile app designed to help shoppers keep browsing the site. The feature appeared at the bottom of a seller’s listings, and included items from other sellers. This week, Etsy drew Read more

Marketplaces, NewsEtsy

The Myth of Free Shipping Hurts Small Sellers

April 29, 2016July 23, 2017 Ina Steiner

It’s obvious to small sellers that they are at a disadvantage when it comes to shipping costs, but the Wall Street Journal quantified the issue for its readers this week in an article titled, “”Free” Shipping Crowds Out Small Retailers.” A chart Read more

News, ShippingFree shipping

Amazon Amazes Analysts with First Quarter Performance

April 29, 2016July 23, 2017 Ina Steiner

Amazon gave Wall Street analysts a reason to smile, but it can thank a business that has nothing to do with retail for much of the good news. The Wall Street Journal was giddy, writing of Amazon’s first-quarter performance, “Superlatives Read more

Marketplaces, NewsAmazon financials

Amazon Says FBA Sellers Put Demands on Warehouse Capacity

April 29, 2016July 23, 2017 Ina Steiner

Amazon executives said the company is working with FBA sellers on the issue of warehouse space. It’s hard to believe that sellers were once wary of using Fulfillment by Amazon, but now many sellers are eager to send their inventory Read more

Marketplaces, NewsAmazon FBA, Amazon FC

eBay CEO on Trump Walls and Gender Pay Equity

April 28, 2016July 23, 2017 Ina Steiner

eBay CEO Devin Wenig does not believe in building walls around countries, he said during a presentation directly following the company’s annual shareholder meeting on Wednesday. Rather, Wenig said he believes in a global market. “This idea that national markets, Read more

Marketplaces, NewsDevin Wenig, eBay executives, Pay equity

Amazon Expands Fulfillment Network with Two More FCs

April 28, 2016July 23, 2017 Ina Steiner

Amazon will open two new fulfillment centers in New Jersey. One new FC will be located in Florence, and the other in Carteret where Amazon already operates a fulfillment center. The company said the decision to build the new centers Read more

Marketplaces, NewsAmazon FC

PayPal Technical Issues Lock Out Buyers and Sellers

April 28, 2016July 23, 2017 Ina Steiner

PayPal users have experienced problems logging in to their account over the past several days, while others are having problems sending payments or accessing certain pages. A report came in to Ecommerce EKG on Tuesday: “Can’t login, says – “Some of your Read more

News, PaymentsPayPal outage

eBay Says Drync Up with Wine Category Expansion

April 28, 2016July 23, 2017 Ina Steiner

eBay first tested wine sales in 2001 in a partnership with New Vine Logistics and Winetasting.com, opening a sub-category in the food and beverage section of eBay’s Home & Garden category. 15 years later, eBay has teamed up with Drync Read more

Marketplaces, NewsDrync, eBay

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