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Author: Ina Steiner

Ina Steiner is co-founder and Editor of EcommerceBytes and has been reporting on ecommerce since 1999. She's a widely cited authority on marketplace selling and is author of "Turn eBay Data Into Dollars" (McGraw-Hill 2006). Her blog was featured in the book, "Blogging Heroes" (Wiley 2008). She is a member of the Online News Association (Sep 2005 - present) and Investigative Reporters and Editors (Mar 2006 - present). Follow her on Twitter at @ecommercebytes and send news tips to ina@ecommercebytes.com. See disclosure at EcommerceBytes.com/disclosure/.

Etsy Reassures Sellers after ‘Privacy’ Bug Is Exposed

July 19, 2016July 20, 2017 Ina Steiner

Etsy reassured sellers on Monday after sellers noticed on Friday that the marketplace was displaying their personal names on customer email receipts instead of their business names. Many sellers are vigilant about protecting personal information online, and some posting on Read more

Marketplaces, NewsEtsy, Etsy glitch

One Year Anniversary of the eBay-PayPal Breakup

July 19, 2016July 20, 2017 Ina Steiner

The Carl Icahn-instigated “eBay Breakup” officially took place at the end of a Friday afternoon last summer, with PayPal going public the following Monday on July 20, 2015. One year later, the companies are faring much as expected. For sellers, Read more

Marketplaces, NewseBay, eBay breakup, PayPal

Guess Where Amazon Plans to Build Its Next US Fulfillment Center

July 18, 2016July 20, 2017 Ina Steiner

Apparently Californians can’t get enough of the products offered through Amazon Prime. Amazon will add a tenth fulfillment center in California, making the Sacramento facility the fourth California fulfillment center Amazon has announced in the past four months and the Read more

Marketplaces, NewsAmazon, Amazon FC

eBay Buys Software Firm to Give StubHub a Boost

July 18, 2016July 20, 2017 Ina Steiner

eBay acquired Ticket Utils to expand the capabilities of its StubHub marketplace. Ticket Utils helps large ticket sellers manage inventory and distribution, the company announced on Thursday. It will also let ticket sellers set up online stores. eBay said it Read more

Marketplaces, NewseBay, M&A, StubHub, Ticket Utils

Etsy Overcharges Buyers as Payments Go FUBAR

July 18, 2016July 20, 2017 Ina Steiner

This month, Etsy experienced one of the longest-duration marketplace payment problems we can recall, and now the situation has taken another ugly twist as Etsy charged some buyers a second time for single purchases made several days or more than Read more

Marketplaces, NewsEtsy, Etsy glitch, Etsy Payments

eBay Plans to Overhaul Its Platform, CTO Reveals

July 18, 2016July 20, 2017 Ina Steiner

We’ve been hearing a lot about eBay’s Structured Data initiative, but on Thursday, eBay Chief Technology Officer Steve Fisher wrote about a bigger plan to “replatform” the marketplace. “We have embarked on an ambitious, multi-year evolution of our shopping platform Read more

Marketplaces, NewseBay Technology, Steve Fisher

Mastercard’s News Puts PayPal Rumors to Bed

July 15, 2016July 20, 2017 Ina Steiner

Mastercard unveiled a new digital payment service three years ago called Masterpass, but it has not proven itself a major threat to PayPal. On Thursday, Mastercard announced a revamped Masterpass that it called an important industry milestone: consumers can now make simple Read more

News, PaymentsMastercard, PayPal

USPS Hopeful of Postal Reform, But Hurry Up and Wait?

July 15, 2016July 20, 2017 Ina Steiner

The House Oversight and Government Reform Committee, which oversees postal matters, unanimously approved a reform bill July 12. In announcing the bill, Committee Chairman Chaffetz called the outlook for the Postal Service “grim” without improvements contained in the bill. Postmaster General Read more

News, ShippingPostal reform, USPS

Sellers Generated Half of Amazon Prime Day Deals

July 15, 2016July 20, 2017 Ina Steiner

Amazon Prime Day is all about the deals, and new data suggests third-party sellers may not have been as big a driver of those deals as you might think. “Close to half (48%) of Prime Day deals in the US Read more

Marketplaces, NewsAmazon, Amazon Prime Day

Sellers Face Legal Threat over Tracking Packages

July 15, 2016July 23, 2017 Ina Steiner

A Florida company has sued over 150 companies over the ability to click a link and track packages during shipping, according to Bloomberg BNA. Shipping and Transit LLC owns patents related to monitoring vehicles’ movement and has filed infringement lawsuits Read more

News, Shipping, Tax and Legal IssuesIP lawsuit, Shipping

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