In every issue, readers soundoff about issues important to them. From shipping issues to payment processing, from fees to online marketplace policies, EcommerceBytes Soundoff gives you a chance to air your views. ******** ******** Dear Ina, I had no idea Read more
Etsy will hold a session next week to provide direct feedback to sellers on their social media activity. On January 19th, sellers will have one hour to submit posts to be considered. Etsy employees will then provide feedback and specific Read more
Holiday sales during November and December increased 5.5 percent over the same period in 2016, according to retail trade association NRF (National Retail Federation). The results exceeded NRF’s forecast and marked the largest increase since the 5.2 percent year-over-year gain Read more
PayPal CEO Dan Schulman took to the corporate blog on Thursday to praise users for their charitable giving. People donated over $1 billion to charities and non-profits during the holiday season (Nov. 27 – Dec. 31, 2017), he revealed. “This Read more
Etsy has begun making seller return policies more prominent as part of a test it initiated this month. Management has been focused on improving conversion rates, and according to Etsy, it describes the goal of this latest test as follows: Read more
An online seller was indicted for fraud involving shipping insurance claims and was arrested. According to the US Attorney’s Office, the indictment alleges that the man filed false insurance claims with the Parcel Insurance Plan (PIP), which provides insurance against Read more
Amazon said over 300,000 US-based small and medium-sized businesses (SMBs) joined its Marketplace in 2017, and it said those businesses sold “billions” of items to Amazon customers around the world. Amazon previously reported that third-party sellers sold over a billion Read more
eBay posted the first of a four-part series to help sellers understand the “Modern Buyer,” where it promised to reveal what buyers expect when it comes to shopping experiences and how sellers can meet those expectations to remain competitive. It Read more
Five months after the USPS implemented a new practice to verify postage for packages paid online, sellers have been feeling the impact. Reports of “USPS label cost adjustment” have not been as widespread as some sellers may have feared, however. Read more
USPS is extending voluntary early retirement offers to eligible mail handlers and clerks, which started last week. The agency said it was part of an ongoing effort to “rightsize” the Postal Service’s workforce and match current workloads. The impact it Read more
