eBay sent a mass email to sellers on March 26 about their return rates, in some cases warning recipients the rate was “too high.” Each email was customized for the recipient – showing the number and types of returns they Read more
In every issue, readers soundoff about issues important to them. From shipping issues to payment processing, from fees to online marketplace policies, EcommerceBytes Soundoff gives you a chance to air your views. ******** ******** Dear Ina, I have been a Read more
eBay experienced another listing promotion snafu. eBay sent some users a promotion encouraging them to sell, but when recipients clicked on the link, they were confronted with a red warning messages telling them the promotion was by invitation only – Read more
A company that helps merchants with returns has won the PostalPitch Startup Award. The competition was held at the 8th annual PostalVision 2020 conference this month. Product returns are costly and frustrating for sellers, and ZigZag Global promises to reduce Read more
Online sellers who operate a Yahoo Store or website powered by Yahoo’s Merchant Solutions can now use PayPal’s Braintree payment processing solution. Announcement follows: Yahoo Small Business has partnered with PayPal to make Braintree payment processing available to online sellers Read more
Alibaba founder Jack Ma, who became as celebrated in China as Microsoft founder Bill Gates became in the US, spoke out about the ramifications of a potential trade war. “As a businessman,” he wrote in a blog post on Wednesday, Read more
Etsy continues to test ways to highlight sales taking place on its marketplace. Just as rival eBay encourages its sellers to run sales through Promotions Manager (and formerly Markdown Manager), Etsy now offers individual sellers a way to put their Read more
Social commerce site Polyvore shut down last week, and users are upset at how the new owner is handling the closure, their content, and their data. Former Yahoo engineers launched the site in 2007, and CEO Jess Lee helped it Read more
eBay is trying hard to attract brands to its marketplace, encouraging them not only to sell on its marketplace, but to advertise there as well. eBay Advertising is hosting a panel on April 12 in New York catering to brands Read more
PayPal added more ways for users to add money to their accounts as part of changes announced on Monday to help serve the “unbanked” – those users who are financially underserved. PayPal is making the new features available in collaboration Read more
