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Author: Ina Steiner

Ina Steiner is co-founder and Editor of EcommerceBytes and has been reporting on ecommerce since 1999. She's a widely cited authority on marketplace selling and is author of "Turn eBay Data Into Dollars" (McGraw-Hill 2006). Her blog was featured in the book, "Blogging Heroes" (Wiley 2008). She is a member of the Online News Association (Sep 2005 - present) and Investigative Reporters and Editors (Mar 2006 - present). Follow her on Twitter at @ecommercebytes and send news tips to ina@ecommercebytes.com. See disclosure at EcommerceBytes.com/disclosure/.

eBay Entices Sellers to Offer 30 Day Returns

June 1, 2018 Ina Steiner
eBay

eBay sent an email to sellers on Friday enticing them to change their return policies using the subject line: “Save on labels when you change your return policy.” For sellers who activate the promotion and list items with 30-day free Read more

Marketplaces, NewseBay Promotion, eBay returns, Returns11 Comments

eBay CEO Devin Wenig Addresses Shareholders at Today’s Annual Meeting

May 30, 2018May 30, 2018 Ina Steiner
eBay Annual Meeting 2018

eBay CEO Devin Wenig answered shareholder questions after he gave a presentation following this morning’s annual meeting. eBay webcast the event, but the audio went dead for the last minutes of the broadcast during the entire Q&A portion. During the Read more

Marketplaces, NewsDan Tarman, Devin Wenig, eBay annual meeting, eBay financials10 Comments

PayPal Acquires Jetlore as It Expands Marketing Services

May 30, 2018 Ina Steiner
PayPal

PayPal has acquired Jetlore, an ecommerce service that helps retailers offer personalized search results using “Predictive Ranking,” which matches each customer’s unique preferences directly to inventory in real time. The acquisition is an effort to grow PayPal Marketing Solutions, which Read more

News, Payments, Selling ToolsJetlore, Merger and Acquisition, PayPal, PayPal Marketing Solutions1 Comment

FCC Requests eBay and Amazon Crackdown

May 29, 2018May 29, 2018 Ina Steiner
FCC Commissioner Michael O'Rielly

A government agency took an unusual step of getting directly involved in ecommerce matters. The US Federal Communications Commission (FCC) requested the heads of eBay and Amazon do more to prevent the sale of fake set-top boxes on their marketplaces. Read more

Marketplaces, News, Security and Fraud IssuesCounterfeits, FCC2 Comments

eBay Sends 20 Sellers to Washington to Lobby Legislators

May 28, 2018 Ina Steiner
eBay Main Street

eBay sent 20 small businesses who sell on its marketplace to Washington, DC, to lobby their legislators as part of its 13th annual Advocacy Day event. The focus of this year’s “DC Fly-in” event was online sales tax and trade Read more

Marketplaces, News, Tax and Legal IssuesDCFlyin18, eBay Fly-in, eBay Government Relations, eBay Main Street1 Comment

Amazon Improves Package-Tracking Capabilities

May 28, 2018May 28, 2018 Ina Steiner
Amazon

Amazon is improving package-tracking capabilities, according to Cnet. Buyers have always been able to get detailed tracking through the numbers provided by shipping carriers. But Amazon had provided less transparency for orders shipped through its own delivery system – “Shipped Read more

Marketplaces, News, ShippingAmazon logistics, Amazon Photo on Delivery

Amazon to Open Its First Fulfillment Center in Oklahoma

May 26, 2018 Ina Steiner
Amazon

Amazon announced today it will open its first fulfillment center in Oklahoma. The more than 600,000-square-foot, state-of-the-art facility will be used to fulfill small items such as books, household items and toys. The center will be located at Will Rogers Read more

Marketplaces, NewsAmazon, Amazon FC

US Retailers Are Subject to GDPR, Says National Retail Federation

May 24, 2018May 24, 2018 Ina Steiner
National Retail Federation

The first paragraph of a new report from the National Retail Federation and EuroCommerce is grim: “The General Data Protection Regulation (GDPR) sets out changes to almost every area of customer data processing. Retailers with storefronts, websites, mobile apps or Read more

News, Tax and Legal IssuesEU regulation, GDPR, Privacy legislation

eBay Explains Philosophy as It Kicks Off Memorial Day Promo

May 24, 2018May 24, 2018 Ina Steiner
eBay Memorial Day 2018 Promotion

eBay is running several versions of a promotion designed to encourage sellers to list in any format ahead of the Memorial Day holiday weekend. Interestingly an invitation forwarded by a reader also encourages sellers to offer 60-day free returns. “Penny Read more

Marketplaces, NewseBay, eBay Promotion3 Comments

Here Comes Another Etsy Sale

May 23, 2018 Ina Steiner
Etsy

Etsy is holding another sales event, this one in June to celebrate the 13th anniversary of its founding. The new CEO Josh Silverman is clearly a fan of sales and it appears to be a crucial strategy to help him Read more

Marketplaces, NewsEtsy, Etsy sale3 Comments

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