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Author: Ina Steiner

Ina Steiner is co-founder and Editor of EcommerceBytes and has been reporting on ecommerce since 1999. She's a widely cited authority on marketplace selling and is author of "Turn eBay Data Into Dollars" (McGraw-Hill 2006). Her blog was featured in the book, "Blogging Heroes" (Wiley 2008). She is a member of the Online News Association (Sep 2005 - present) and Investigative Reporters and Editors (Mar 2006 - present). Follow her on Twitter at @ecommercebytes and send news tips to ina@ecommercebytes.com. See disclosure at EcommerceBytes.com/disclosure/.

UPS Runs Promo that Rewards Shoppers for Using Package Pickup

December 3, 2018 Ina Steiner
UPS shipping

UPS is running a promotion that rewards shoppers for using package pickup, specifically, UPS Access Point locations. “Last mile delivery” to residential addresses is expensive and comes with challenges (porch package theft, apartment building deliveries). There are nearly 9,000 UPS Read more

News, ShippingPackage pickup, UPS, UPS Access Points, UPS package pickup

Sellers in Tight Spot with Wednesday’s Suspension of US Mail

December 3, 2018 Ina Steiner
USPS logo

Sellers are finding themselves in a tight spot with the suspension of mail on Wednesday due to the day of mourning in remembrance of former President George HW Bush, who passed away on November 30, 2018. The US Postal Service Read more

News, ShippingShipping disruption, USPS1 Comment

eBay Wants to Hear from Sellers Impacted by Earthquake

December 3, 2018 Ina Steiner
eBay

eBay asked sellers in Alaska to notify them if there has been any disruption to their business as a result of the November 30th earthquake. It provided a toll-free number for them to call. eBay announcement follows: To our Sellers Read more

Marketplaces, Newsearthquake, eBay, Shipping disruption

Amazon Delivered 2 Billion Items to Prime Members in One Day or Less in 2018

December 3, 2018December 3, 2018 Ina Steiner
Amazon Best of Prime 2018

Amazon touted its Prime membership program in a release today, bragging that it delivered two billion products with one-day delivery or faster in the last year. Amazon published an infographic to go along with its announcement, stating, “Amazon’s annual Best Read more

Marketplaces, NewsAmazon, Amazon Prime1 Comment

What Drove Buyers to Shop on Cyber Monday

December 2, 2018December 2, 2018 Ina Steiner
Holiday shopping

Cyber Monday sales were up nearly 20% over last year. Here’s what people were buying and where, what drove them to their shopping destinations, and what attributes were most important to Cyber Monday shoppers. Last Sunday we reported holiday shopping Read more

News, Trends and Shopping DataHoliday shopping 20182 Comments

Designer Sues Etsy and Seller for Copyright Infringement

December 1, 2018 Ina Steiner
Etsy

Designer Jan Davidson sued Etsy, an Etsy seller, and print-on-demand service Printful Inc. for copyright infringement stemming from the alleged manufacture and sale of tshirts and mugs with a “Beer Eye Chart” design. The lawsuit accuses the defendants of causing Read more

Marketplaces, News, Tax and Legal IssuesBeer Eye Chart, Etsy, IP lawsuit, Jan Davidson, Printful3 Comments

eBay, Amazon, and USPS In the News for Security Issues

December 1, 2018December 1, 2018 Ina Steiner
USPS logo

Amazon, eBay, and USPS have received media attention for security issues this month during prime holiday-shopping season. With the reports we’re seeing about online and mobile shopping, it doesn’t appear that people are spooked in general, though it’s difficult to Read more

News, Trends and Shopping DataAmazon, eBay, security breach, USPS1 Comment

Did You Know PayPal Has Two Types of Loans for Sellers?

November 30, 2018 Ina Steiner
PayPal offers loans to sellers

Online payment services have gotten into small-business lending through working capital loans, but did you know ecommerce payments giant PayPal also offers a more traditional flavor of lending? A reader forwarded us a marketing email PayPal has been sending online Read more

News, Payments, Selling ToolsPayPal, PayPal Business Loan, PayPal Working Capital

Amazon to Kick Off 12 Days of Deals on Sunday

November 29, 2018 Ina Steiner
Amazon

Amazon will kick off a special “12 Days of Deals” shopping event on Sunday. Hundreds of new deals will be available each day from Sunday, December 2 through Thursday, December 13th. Deal day themes include the following: Sunday, Dec. 2 Read more

Marketplaces, NewsAmazon, Amazon 12 Days of Deals, Amazon deals, Amazon holiday 2018

Etsy Apologizes for Confusion over International Selling Fees

November 29, 2018March 19, 2019 Ina Steiner
Etsy

Etsy listened to its international sellers on an issue involving fees and issued an apology. As we reported on Monday, sellers said that after Etsy changed its billing system, they believed Etsy began overcharging them, a problem that appeared to Read more

Marketplaces, NewsEtsy, Etsy billing

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