Author: Ina Steiner

Ina Steiner is co-founder and Editor of EcommerceBytes and has been reporting on ecommerce since 1999. She's a widely cited authority on marketplace selling and is author of "Turn eBay Data Into Dollars" (McGraw-Hill 2006). Her blog was featured in the book, "Blogging Heroes" (Wiley 2008). She is a member of the Online News Association (Sep 2005 - present) and Investigative Reporters and Editors (Mar 2006 - present). Follow her on Twitter at @ecommercebytes and send news tips to ina@ecommercebytes.com. See disclosure at EcommerceBytes.com/disclosure/.

Amazon Customers Can Return Items to All Kohl’s Stores

April 23, 2019 Ina Steiner

Beginning this summer, Amazon customers will be able to return their purchases to all Kohl’s stores. The companies began a returns pilot program in 2017 which is currently available at 100 Kohl’s stores in Los Angeles, Chicago and Milwaukee markets. Read more

Not Home? Amazon Will Garage Your Packages

April 23, 2019April 23, 2019 Ina Steiner

A new service from Amazon puts a different spin on the term “garage sale.” The marketplace will now offer in-garage delivery to Prime members. The Key for Garage service is made possible through an integration with Chamberlain Group’s proprietary myQ-connected Read more

eBay Shines Light on Solar-Lamp Store for Earth Month

April 22, 2019April 22, 2019 Ina Steiner

eBay promoted a new store set up by Little Sun featuring sustainable solar-lamps in honor of Earth Month. eBay announcement follows: Today, eBay and social business Little Sun are announcing a new partnership to bring accessible, ethical and sustainable solar Read more

eBay Adds Russian City to Its Retail Revival Program

April 19, 2019April 19, 2019 Ina Steiner

eBay expanded its Retail Revival program to Yaroslavl, Russia, it announced on Friday. eBay is helping small businesses in the city learn to export through a program called Export Revival. eBay, PayPal, and the Russian Export Center are coaching participating Read more

eBay Cites Federal Move on Sales Tax Issue

April 19, 2019April 19, 2019 Ina Steiner

eBay said Friday it was working to comply with new sales tax laws popping up around the country. Although it said Congress was working on a bill, eBay was not hopeful of passage of federal legislation. eBay cited one Congessional Read more

Drop Shipping Comes to Etsy

April 18, 2019April 18, 2019 Ina Steiner

You can sell products in Etsy’s Handmade category without ever making, touching, or shipping the items, and now it’s even easier thanks to an integration with Shapeways, a company that manufactures and ships 3-D printed items on behalf of third-party Read more

eBay CEO’s Annual Letter to Shareholders

April 18, 2019April 18, 2019 Ina Steiner

eBay CEO Devin Wenig wrote his annual letter to shareholders today. We break it down in the EcommerceBytes Blog, and the fulltext of the letter follows: To Our Stockholders,The past year has brought remarkable challenges and opportunities for both the Read more

Craigslist Adds Another Fee

April 17, 2019 Ina Steiner

Craigslist still has a reputation as a free online classifieds site, but as many serious sellers know, it now charges fees for certain types of listings and for business sellers, which it refers to as “dealers.” Now it has added Read more

Will Amazon Book Giveaway Help or Harm Booksellers?

April 17, 2019April 17, 2019 Ina Steiner

Amazon is giving away some translated foreign-language ebooks “in hopes of showing more readers the joys of translated text,” explaining its reasoning as follows: “The translation of literature plays a vital role in global entertainment, but it’s also essential in Read more

BigCommerce Is Certifiably Security Conscious

April 17, 2019April 17, 2019 Ina Steiner

Ecommerce platform BigCommerce received certification for its information security practices, a move that comes on the heels of its migration to the Google Cloud platform. A spokesperson told EcommerceBytes the ISO/IEC 27001:2013 certification demonstrates BigCommerce’s commitment to the highest standards Read more