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Author: Ina Steiner

Ina Steiner is co-founder and Editor of EcommerceBytes and has been reporting on ecommerce since 1999. She's a widely cited authority on marketplace selling and is author of "Turn eBay Data Into Dollars" (McGraw-Hill 2006). Her blog was featured in the book, "Blogging Heroes" (Wiley 2008). She is a member of the Online News Association (Sep 2005 - present) and Investigative Reporters and Editors (Mar 2006 - present). Follow her on Twitter at @ecommercebytes and send news tips to ina@ecommercebytes.com. See disclosure at EcommerceBytes.com/disclosure/.

Etsy Shows 19 Percent Sales Growth in First Quarter 2019

May 8, 2019May 8, 2019 Ina Steiner
Etsy

Etsy grew GMS – the value of goods third-party sellers sold on its marketplace – by 18.9% in the first three months of the year. But its own revenue grew a whopping 40.1% in the quarter, indicating sellers are paying Read more

Marketplaces, NewsEtsy, Etsy financials2 Comments

eBay Tilts Antiques and Collectibles Playing Field

May 8, 2019 Ina Steiner
eBay

eBay entered into a partnership with LiveAuctioneers, an online-auction platform for auction houses selling Fine Art, Antiques, and Collectibles. Unsold goods from the auction houses will now automatically list on eBay in fixed-price format. As part of the deal, inventory Read more

Marketplaces, Newsantiques, eBay, LiveAuctioneers

eBay Spurs Buyers with eBay Bucks Marketing Promotion

May 8, 2019May 8, 2019 Ina Steiner
eBay Bucks

To spur its best buyers in the final week before Mother’s Day, eBay is running an eBay Bucks Promotion. The sale kicked off on May 6 and ends today, May 8th and is by invitation only. Members of the loyalty Read more

Marketplaces, NewseBay Bucks, eBay marketing

eBay Expands Home-Based Customer Service Program

May 7, 2019May 7, 2019 Ina Steiner
eBay

eBay expanded its home-based customer service program called eBay@Home, selecting Baton Rouge, Louisiana to be the second city to join the program. It is also expanding its Retail Revival initiative in the city – the sixth in the program. Announcement Read more

Marketplaces, NewseBay Retail Revival program, eBay@Home

Etsy, Seller Sued after Heartbreaking Death of a Child

May 7, 2019May 25, 2024 Ina Steiner
Etsy

A mom is suing Etsy and a seller after her son was accidentally strangled to death in 2016 when wearing a teething necklace that a friend had purchased on Etsy. CBS covered the heartbreaking story after Etsy appeared in court Read more

Marketplaces, News, Tax and Legal IssuesEtsy, Etsy lawsuit, Insurance, Product liability, Product safety4 Comments

States Keep Changing the Rules on Online Sales Tax

May 7, 2019May 7, 2019 Ina Steiner
Online sales tax

This article from Internet Retailer caught our eye, “Online sales tax laws are generating far more revenue than expected.” It shows the Herculean task of keeping up with the ever-changing requirements imposed by states on online sellers who ship to, Read more

News, Tax and Legal IssuesAmazon, online sales tax, Sales tax legislation4 Comments

USPS Offers Digital Marketing Solutions to Merchants

May 6, 2019May 6, 2019 Ina Steiner
USPS logo

The USPS offers digital marketing solutions to merchants and businesses in some surprising new ways, and the Postmaster General highlighted some of them at a keynote address at this week’s National Postal Forum. “More than 2,000 mail senders are now Read more

News, ShippingUSPS, USPS Informed Delivery

Check Your eBay Global Shipping Settings

May 5, 2019May 5, 2019 Ina Steiner
eBay Global Shipping Program

Some sellers have begun reporting that they have been suddenly opted in to eBay’s Global Shipping Program (GSP) without their knowledge, such as the seller on this eBay discussion board thread, and the seller who filed the following report on Read more

Marketplaces, NewseBay Global Shipping Program1 Comment

BigCommerce Kills Email-Hosting Service

May 3, 2019 Ina Steiner
BigCommerce

BigCommerce notified sellers who use its email-hosting service that it is discontinuing it at the end of the month. A spokesperson said BigCommerce made the decision to focus on its role as ecommerce platform now that there are numerous email-hosting Read more

News, Selling ToolsBigCommerce, Email marketing2 Comments

Teikametrics Connects Amazon Sellers to Marketing and Ad Agencies

May 3, 2019 Ina Steiner
Teikametrics

Teikametrics, a service that helps Amazon sellers and brands “algorithmically” optimize their advertising on the marketplace, has created a directory of pre-verified Amazon seller services and solutions providers. The new agency directory allows its 2,000 Amazon merchants to connect seamlessly Read more

News, Selling ToolsAmazon Advertising, Teikametrics

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