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Author: Ina Steiner

Ina Steiner is co-founder and Editor of EcommerceBytes and has been reporting on ecommerce since 1999. She's a widely cited authority on marketplace selling and is author of "Turn eBay Data Into Dollars" (McGraw-Hill 2006). Her blog was featured in the book, "Blogging Heroes" (Wiley 2008). She is a member of the Online News Association (Sep 2005 - present) and Investigative Reporters and Editors (Mar 2006 - present). Follow her on Twitter at @ecommercebytes and send news tips to ina@ecommercebytes.com. See disclosure at EcommerceBytes.com/disclosure/.

Ordergroove Helps Small Brands Launch Subscription Plans

August 11, 2019August 11, 2019 Ina Steiner
OrderGroove

Ordergroove launched a new service called “Ordergroove Essentials” that allows emerging brands to launch subscriptions plans and other recurring revenue offerings. Press release follows: Ordergroove, the leader in relationship commerce, today announced the availability of a new offering, Ordergroove Essentials™, Read more

News, Selling ToolsOrdergroove, Subscription Commerce

UPS Raises International Air-Import Fuel Surcharge Rate

August 11, 2019August 11, 2019 Ina Steiner
UPS shipping

UPS announced on Friday that it is raising a surcharge impacting international imports. Announcement follows: August 9, 2019 Update / International Air-Import Fuel Surcharge Effective August 26, 2019, the International Air-Import Fuel Surcharge will increase by 1.0% for all thresholds. Read more

News, ShippingUPS, UPS rates

From the Editor – August 11, 2019

August 10, 2019August 10, 2019 Ina Steiner

Online marketplaces and retailers are racing to deliver packages more quickly, and it’s not just Amazon’s move to 1-day free Prime delivery. In July, eBay CEO Devin Wenig announced “eBay Managed Delivery,” an Amazon FBA-style fulfillment program that will launch Read more

News, Trends and Shopping DataEBU 429, Editorial, Shipping5 Comments

Guide to Selling on Facebook – Now with Checkout

August 10, 2019August 10, 2019 Ina Steiner
Facebook

Selling on Facebook has evolved over time, and the company is making inroads into ecommerce and payments. It can be difficult to keep track of the changes, so we took a closer look at sellers’ options for selling on Facebook. Read more

Marketplaces, NewsEBU 429, Facebook, Facebook Marketplace, Facebook selling7 Comments

Sending Ecommerce Packages without the Box

August 10, 2019August 10, 2019 Ina Steiner
3M Scotch TM Flex & Seal Shipping Roll

The same company that brought you Post-it Notes has developed a revolutionary packaging solution that eliminates the need for cardboard boxes when shipping ecommerce orders. But is it sturdy enough to protect all kinds of items, from pottery to ephemera? Read more

News, Selling ToolsEBU 429, Packaging, Scotch Flex & Seal Shipping Roll3 Comments

EcommerceBytes Soundoff: Letters to the Editor – August 11, 2019

August 10, 2019August 10, 2019 Ina Steiner
Letters to the Editor column

In every issue, readers soundoff about issues important to them. From shipping issues to payment processing, from fees to online marketplace policies, EcommerceBytes Soundoff gives you a chance to air your views. Dear Ina,eBay charged me 8% New York state Read more

Marketplaces, NewsEBU 429, Letters to the Editor2 Comments

USPS Sees Decline in Shipping and Package Volume

August 9, 2019August 10, 2019 Ina Steiner
USPS logo

The US Postal Service reported revenue of $17.1 billion in its 3rd fiscal quarter (April 1, 2019 – June 30, 2019), essentially unchanged compared to the same quarter last year, while it experienced a net loss of nearly $2.3 billion. Read more

News, ShippingUSPS, USPS financials4 Comments

California Sued over Sales Tax Bills to Amazon Merchants

August 7, 2019August 7, 2019 Ina Steiner
Online sales tax

The owner of a California-based camera shop sued the state’s sales tax division over what the LA Times referred to as its “gotcha” approach to tax collection. The newspaper explained in an editorial in May why some merchants who sold Read more

News, Tax and Legal IssuesAmazon FBA, CDTFA, online sales tax1 Comment

Will Amazon Be Able to Deliver without FedEx?

August 7, 2019August 7, 2019 Ina Steiner
FedEx

In June, word leaked that FedEx would no longer deliver Amazon packages by air, and today, both companies confirmed they were ending their ground-delivery contract as well. Amazon has relied more heavily on UPS and USPS than on FedEx anyway, Read more

News, ShippingAmazon logistics, Amazon shipping, Fedex3 Comments

Survey of 18,000 Shoppers Makes Good Reading for Online Sellers

August 7, 2019August 7, 2019 Ina Steiner
UPS shipping

This year’s UPS benchmark survey sheds light on ecommerce and marketplace trends including which factors are most important to online shoppers. The 2019 UPS Pulse of the Online Shopper surveyed 18,000 consumers in 15 countries between December 2018 and January Read more

News, Trends and Shopping Data2019 UPS Pulse of the Online Shopper, Returns, UPS3 Comments

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