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Author: Ina Steiner

Ina Steiner is co-founder and Editor of EcommerceBytes and has been reporting on ecommerce since 1999. She's a widely cited authority on marketplace selling and is author of "Turn eBay Data Into Dollars" (McGraw-Hill 2006). Her blog was featured in the book, "Blogging Heroes" (Wiley 2008). She is a member of the Online News Association (Sep 2005 - present) and Investigative Reporters and Editors (Mar 2006 - present). Follow her on Twitter at @ecommercebytes and send news tips to ina@ecommercebytes.com. See disclosure at EcommerceBytes.com/disclosure/.

eBay to Collect More States’ Sales Tax on October 1st

September 17, 2019September 17, 2019 Ina Steiner
eBay

eBay will collect and remit online sales tax for additional states beginning October 1st, it announced on Tuesday. The change impacts transactions involving buyers residing in Arizona, California, Colorado, Maine, Maryland, Massachusetts, Nevada, North Dakota, South Carolina, Texas, and Utah. Read more

Marketplaces, NewseBay, online sales tax

FedEx Announces 2020 Rate Hike and Peak Surcharges

September 17, 2019September 17, 2019 Ina Steiner
FedEx

FedEx announced a rate hike coming in January 2020. The average rate increase for services commonly used by online merchants is 4.9% – that applies to FedEx Ground, FedEx Express, and FedEx Home Delivery. FedEx SmartPost shipping rates will also Read more

News, ShippingFedex, FedEx rates1 Comment

Small Business Payments Spotlight: How Shoppers Are Paying

September 13, 2019September 13, 2019 Ina Steiner
Bank of America Merchant Services

The percent of shoppers using digital wallets like Apple Pay and Google Pay to make in-person purchases from small retailers has doubled in the past year to 10%. And they are increasingly using third-party payment methods like PayPal for online Read more

News, PaymentsBank of America, Digital wallets4 Comments

eBay Connects Main Street Businesses to the Global Marketplace

September 13, 2019September 13, 2019 Ina Steiner
eBay

eBay’s Vice President of Government Relations & Public Policy Cathy Foster published a post on the company’s corporate blog to tout its Retail Revival program, which she said connects Main Street businesses to the global marketplace. eBay operates Retail Revival Read more

Marketplaces, NewseBay, eBay Retail Revival program

PayPal Works on Summer Delayed-Settlement Glitch

September 13, 2019September 13, 2019 Ina Steiner
PayPal

PayPal issued an informational report on Friday titled “Delayed settlement recovery” notifying customers that between June 11 and August 23, 2019, there had been a payment processing delay that affected certain transactions. Merchants who were impacted received payment, but the Read more

News, PaymentsPayPal, PayPal glitch1 Comment

Ecommerce Platform Shopify to Acquire Warehouse Robotics Firm

September 12, 2019September 12, 2019 Ina Steiner
Shopify

Ecommerce platform Shopify is acquiring 6 River Systems, which makes warehouse fulfillment solutions. The move makes sense for Shopify, which launched a network of fulfillment centers earlier this year. Interestingly two of the founders of 6 River Systems had worked Read more

News, Selling ToolsAmazon robotics, Kiva, Shopify, Shopify Fulfillment Network1 Comment

Walmart Flexes Muscles with $98 Prime-Like Grocery Plan

September 12, 2019September 12, 2019 Ina Steiner
Walmart

Walmart is expanding its delivery membership program that, while it sounds a bit like Amazon’s Prime free-shipping program, is focused on delivering groceries. The program costs $98/year and is expanding from 4 markets to nearly 200 markets where it will Read more

Marketplaces, NewsWalmart, Walmart Unlimited Delivery

Amazon Beefs up Delivery Network with New Air Hub in Texas

September 12, 2019September 12, 2019 Ina Steiner
Amazon

Amazon is opening a new air hub in Texas next month to support Amazon Air. The company operates over 45 aircraft in its fleet at over 20 air gateways across the country and will open a central air hub at Read more

Marketplaces, NewsAmazon, Amazon Air, Amazon logistics

New Report on How USPS Engages with Microbusinesses

September 10, 2019September 10, 2019 Ina Steiner
USPS logo

The USPS Office of Inspector General (OIG) studied how the Postal Service engages with microbusinesses and issued a report with recommendations. It found microbusinesses to be generally satisfied with the Postal Service but advised it to do more to boost Read more

News, ShippingUSPS1 Comment

Mercari Promo Entices Fashionistas to Sell in Order to Buy

September 9, 2019September 9, 2019 Ina Steiner
Mercari

Selling app Mercari is running a promotion targeting the fashion-minded. The company understands that online shoppers who buy also sell, and vice versa. The email to users: “Sell your next handbag for $50 to earn a 10% off coupon. A Read more

Marketplaces, NewsMercari

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