Facebook’s WhatsApp messaging app has introduced a catalog feature for small businesses. “Catalogs are a new feature for businesses to showcase and share their goods and services directly on WhatsApp so people can easily browse and discover something they would Read more
Amazon is tightening up some policies to be more buyer friendly. The following are some announcements the marketplace made this week. Changes to Return and Refund Process for Seller Fulfilled OrdersEffective November 15, 2019, if you are fulfilling customer orders Read more
UPS is encouraging customers to pick up their packages instead of having them delivered. It’s not surprising – residential delivery is more costly for shipping carriers (though they charge shippers a surcharge when they send to a home address), and Read more
eBay welcomed LyricMerch to its site, which describes itself as only producer of fully licensed products featuring artists’ lyrics and designs. LyricMerch has begun listing “a range of merchandise bearing lyrics from fan-favorite songs,” and it will offer a curated Read more
ShipStation has published a Holiday Prep eBook for online sellers on how to make the most of the holiday shopping season when it comes to efficient shipping and boosting conversion rates. The lowest prices won’t be enough to attract customers Read more
Amazon will invest over $40 million to develop a new facility for its Robotics division. The new 350,000 square feet facility will open in Westborough, Massachusetts in 2021 and will include corporate offices, research and development labs, and manufacturing space. Read more
The USPS will process and deliver 13 billion pieces of mail and 800 million packages to American homes between Thanksgiving and Christmas, the USPS Postmaster General Megan Brennan told postal employees. She noted that the holiday window is 6 days Read more
Ecommerce platform Shopify launched a new email marketing tool for sellers. Currently available to select merchants at no charge, Shopify Email will be available to all Shopify stores early next year, with low cost plans available. A spokesperson explained Shopify Read more
Last month, eBay updated sellers on pending changes to the way it handles sales tax, and on Monday, it said the changes are now live. Starting now, the way taxable transactions are processed and how taxes are collected for remittance Read more
UPS is forecasting record-breaking holiday returns volume this year. It expects 1.9 million returns to take place on January 2, 2020, its forecast peak day. That’s a 26% increase over last year’s peak returns day. But high volumes aren’t expected Read more
