Author: Ina Steiner

Ina Steiner is co-founder and Editor of EcommerceBytes and has been reporting on ecommerce since 1999. She's a widely cited authority on marketplace selling and is author of "Turn eBay Data Into Dollars" (McGraw-Hill 2006). Her blog was featured in the book, "Blogging Heroes" (Wiley 2008). She is a member of the Online News Association (Sep 2005 - present) and Investigative Reporters and Editors (Mar 2006 - present). Follow her on Twitter at @ecommercebytes and send news tips to ina@ecommercebytes.com. See disclosure at EcommerceBytes.com/disclosure/.

Amazon Launches New FBA Seller Returns Feature

February 16, 2020 Ina Steiner

Amazon launched a new feature to give sellers enrolled in its FBA fulfillment program greater visibility into reimbursements and customer returns. Customer returns tool: “We’ve added a tool to the FBA customer returns report page to give you greater visibility Read more

eBay: More Sales Tax Laws Are Coming

February 16, 2020February 16, 2020 Ina Steiner

eBay’s government relations team provided an update on the issue of online sales tax in a post on the eBay Mainstreet website on Thursday. The message: states were busy in 2019 updating and enacting sales-tax laws following the Supreme Court’s Read more

From the Editor – February 15, 2020

February 15, 2020February 15, 2020 Ina Steiner

The sellers have spoken! The results of the 2020 Sellers Choice Awards are in. As they do every year, sellers described the challenges the face on each of the platforms on which they sell. Thanks to everyone for taking the Read more

Sellers Choice Awards 2020: Merchants Rate Top Online Marketplaces

February 15, 2020February 15, 2020 Ina Steiner

Every year, online sellers take a break from listing items and packing orders to participate in the Sellers Choice Awards. First they nominate the top marketplaces on which they sell, then we open up the voting to the top 10 Read more

Sellers Choice 2020 Marketplace Ratings: Amazon

February 15, 2020February 15, 2020 Ina Steiner

Amazon matched last year’s performance and placed 7th in the 2020 Sellers Choice Awards for Online Marketplaces. A highly competitive marketplace and one that some say can be “unforgiving” to sellers, and where the customer comes first. In January 2020, Read more

Sellers Choice 2020 Marketplace Ratings: Bonanza

February 15, 2020February 15, 2020 Ina Steiner

Online Marketplace Bonanza Creates Some Surprising New Tools

Bonanza came in 2nd place in the 2020 Sellers Choice Awards, jumping up four places from last year. Bonanza also picked up three individual awards – for Customer Service, Communication and best Ease of Use. Many sellers use Bonanza to Read more

Sellers Choice 2020 Marketplace Ratings: Craigslist

February 15, 2020February 15, 2020 Ina Steiner

Craigslist slid up a spot and came in 8th in the 2020 Sellers Choice Awards for Online Marketplaces. Finally developing a mobile app may have helped, as sellers have always found Craigslist to be one of the more profitable places Read more

Sellers Choice 2020 Marketplace Ratings: eBay

February 15, 2020February 15, 2020 Ina Steiner

eBay came in 1st place in the 2020 Sellers Choice Awards and snagged two individual awards: one for Profitability (for the 7th straight year) and one as the most Recommended marketplace. Ease of use and traffic are hard to beat, Read more

Sellers Choice 2020 Marketplace Ratings: eCrater

February 15, 2020February 15, 2020 Ina Steiner

eCrater rounded out the field, coming in 10th in the 2020 Sellers Choice Awards for Online Marketplaces. Easy and free with some avid fans, but don’t expect buyers to knock down your door. In January 2020, EcommerceBytes asked readers to Read more

Sellers Choice 2020 Marketplace Ratings: Etsy

February 15, 2020February 15, 2020 Ina Steiner

Last year’s winner, Etsy, dropped to 5th place in the 2020 EcommerceBytes Sellers Choice Awards. The handmade and vintage marketplace is still a favorite for many crafters and artisans. Popularity of the marketplace is offset by fierce competition and fatigue Read more