Author: Ina Steiner

Ina Steiner is co-founder and Editor of EcommerceBytes and has been reporting on ecommerce since 1999. She's a widely cited authority on marketplace selling and is author of "Turn eBay Data Into Dollars" (McGraw-Hill 2006). Her blog was featured in the book, "Blogging Heroes" (Wiley 2008). She is a member of the Online News Association (Sep 2005 - present) and Investigative Reporters and Editors (Mar 2006 - present). Follow her on Twitter at @ecommercebytes and send news tips to ina@ecommercebytes.com. See disclosure at EcommerceBytes.com/disclosure/.

Google Helps Get Packages to Shoppers’ Doorsteps

March 18, 2022March 18, 2022 Ina Steiner

Google launched a tool for delivery companies to help get merchants’ packages to shoppers’ doorsteps more efficiently. The “last mile” in package delivery has always been a challenge (that’s why major carriers have residential-address surcharges), and it’s one that Amazon Read more

Sellers Honored in Annual eBay Japan Seller Awards

March 17, 2022 Ina Steiner

eBay honored 16 sellers this week as part of the eBay Japan Seller Awards. The event was broadcast on YouTube in Japanese, and eBay CEO Jamie Iannone prepared a message to kick off the video. In his introductory remarks, he Read more

New USPS Surcharge Fees Apply to eBay and Etsy Sellers

March 16, 2022June 22, 2024 Ina Steiner

The USPS is instituting stiff new surcharge fees on April 3rd that will devastate sellers of certain types of goods. eBay and Etsy sellers who had held out hope the marketplaces would be able to negotiate a deal with the Read more

eBay Adds Payout Options in Managed Payments

March 16, 2022 Ina Steiner

eBay offers new payout options for Managed Payments, it officially announced on Wednesday. Payouts are how eBay sellers retrieve their funds from their sales earnings. In addition to the existing daily and weekly payout schedule options, sellers can request payouts Read more

USPS Needs Years to Meet the Standards It Just Lowered

March 15, 2022March 15, 2022 Ina Steiner

Today, the USPS responded to criticism from PostCom and others in a filing available on the Postal Regulatory Commission (PRC)’s website. We hadn’t noticed until Save the Post Office (@savethepo on Twitter) tweeted the following: “In a filing today the Read more

Poshmark Runs Free Shipping Promotion

March 15, 2022 Ina Steiner

Poshmark is running a promotion this week offering limited flash sales on shipping costs. On Poshmark, buyers pay for shipping (a flat rate of $7.67 – more information about shipping is available on this page). In an email to users, Read more

Online Sellers Feel the Sting of Rising Costs

March 15, 2022March 16, 2022 Ina Steiner

Costs are rising, and the ecommerce industry is no exception. We thought we’d catalog some of the rates that are going up in 2022 including online marketplace fees and shipping costs. Keep in mind that what isn’t included are costs Read more

eBay Expands Coupon Feature for Stores

March 14, 2022March 14, 2022 Ina Steiner

eBay announced today it has expanded its coupon feature for Stores. Sellers who pay extra for a Store subscription can now send coded coupons to “buyer groups.” If you haven’t sold on eBay for a while, coupons may sound more Read more

Glitch Strikes as eBay Preps New Messaging Platform

March 13, 2022March 13, 2022 Ina Steiner

eBay is building a new messaging platform and will launch it in the Spring, it announced on Thursday. But in the meantime, users have been reporting a problem with the existing member messaging system that makes it more difficult for Read more

eBay Waives Fees, Facilitates Donations for Ukraine Aid

March 11, 2022March 11, 2022 Ina Steiner

eBay is waiving fees for sellers in Ukraine and is facilitating donations to support Ukraine relief aid from buyers and sellers on its platform. “In support of our Ukrainian sellers, we are waiving their seller fees,” said eBay Chief Marketing Read more