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Author: David A Utter

David A. Utter is a freelance writer based in Lexington, KY. He has covered technology topics from search to security to online business and has been quoted in places like ZDNet and BusinessWeek. He considers his appearance on NPR's "All Things Considered" with long-time host Robert Siegel a delightful highlight. You can find him on Twitter @davidautter and on LinkedIn.

Comparing Your Store Metrics to Peers’ with Google Benchmark Report

September 23, 2014August 29, 2017 David A Utter

Users of Google Analytics have had the option of anonymously sharing the data they gather as part of the service. Given the broad adoption of the service, Google always looked likely to gain a lot of customers opting in and Read more

News, Selling ToolsGoogle benchmarking, Google Merchant Center

Cost of Fraud Rises, as Does Virtual Currency Acceptance

September 17, 2014August 29, 2017 David A Utter

Criminals continued to wreak havoc on retailers in ecommerce and mobile channels, causing a 10 percent rise in revenue lost to fraudsters year over year. The 2014 LexisNexis True Cost of Fraud study found merchants lost 0.68 percent of revenue to fraud Read more

News, Security and Fraud IssuesFraud

Google AdWords Lets Merchants Call Out Certain Selling Points

September 9, 2014August 29, 2017 David A Utter

The competitive edge offered by a well-run AdWords campaign should receive a boost with the most recent update provided by Google. This latest update provides not only an additional way to make ads stand out, but to contribute to one’s Read more

News, Selling ToolsGoogle Adwords

eBay Clarifies New International Shipping Policy for Sellers

September 2, 2014August 29, 2017 David A Utter

An update to the eBay user agreement usually arrives accompanied by spirited discussion, and sometimes a little controversy. Last year, a change permitting eBay to hide listings for any reason sparked debate at that time. This year’s update seems somewhat less controversial, but Read more

Marketplaces, News, ShippingeBay Shipping, International selling

Latest Pinterest Analytics Update Promises Better Insights

August 29, 2014September 2, 2017 David A Utter

Making itself a more appealing outlet for ecommerce pros to utilize its services meant Pinterest had to offer more than just a space to put images up for display and commentary. Pinterest opened its analytics in early 2013 to help its users Read more

News, Selling ToolsPinterest, Social networking

Deadline Approaching for Google PLA Upgrade to Shopping Campaigns

August 27, 2014September 2, 2017 David A Utter

The migration of regular Product Listing Ads (PLA) used by advertisers on Google faces a rapidly approaching August 31 changeover date. Google’s planned shift away from those PLA ad campaigns to its new shopping campaigns takes place in September. It’s Read more

News, Selling ToolsGoogle PLAs

Senate Ignores Postal Issues – Until They Could Impact Elections

August 20, 2014September 2, 2017 David A Utter

Increased revenue courtesy of greater patronage from small and medium-sized online businesses and their shipping needs hasn’t been enough to offset ongoing multi-billion dollar losses at the US Postal Service. But its plan to help offset losses by closing more mail Read more

News, PaymentsBernie Sanders, USPS

What Merchants Should Know about Bing Ads Update

August 19, 2014September 2, 2017 David A Utter

Microsoft’s Dare Obsanjo brought out the promised update to the Bing Ads interface, with promises of rolling out the new look and feel to Bing advertisers over the next few weeks. Bing’s service places ads on Microsoft sites as well as on Read more

News, Selling ToolsBing

eBay UK Outage Ends, Outrage Ensues

August 18, 2014September 2, 2017 David A Utter

A relieved eBay announced a mid-August 2014 interruption of service has come to an end and all has returned to normal. Though the culprit appears to be related to changes to internet routing tables made by telecom firm Verizon, some Read more

Marketplaces, NewseBay outage, eBay UK

Google Says Shipping Is a Source of Frustration to Shoppers

August 14, 2014September 2, 2017 David A Utter

Google Shopping has launched a new tool for online merchants that it says will help boost conversions by removing some of the potential for confusion over shipping costs. As part of its Merchant Center, Google addressed what they cited as Read more

News, ShippingGoogle, Shipping

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