The USPS continues to come under fire for delaying mail using the rationale of increasing operational efficiency. It’s a concern for many reasons, but particularly for small businesses who rely on the Postal Service to deliver their packages to buyers Read more
Just because the United States Treasury is requiring the USPS to provide information about confidential negotiated contracts with its top customers doesn’t mean the USPS is ceding control, the Postal Service indicated in a statement on Thursday. Congress authorized the Read more
Congress authorized the USPS to borrow $10 billion from the US Treasury Department as part of the CARES Act (the Coronavirus Aid, Relief, and Economic Security Act). But in negotiating the terms, the Treasury Department attached some significant strings, including Read more
USPS issued a reminder that it is retiring its Merchandise Return Service and Scan Based Payment services. Merchandise Return Service is for retailers who want to offer free returns to their customers. Sellers can now use “USPS Returns, which, as Read more
The US Postal Service confirmed it is developing a new business plan with an immediate focus on efficiency, though it did not address reports that surfaced over the weekend about new directives that could delay mail delivery. As we reported Read more
The US Postal Service is eliminating the “Return Receipt for Merchandise” service designed to help merchants prove that they mailed orders to customers and that those orders were delivered. The USPS called the service redundant and said its termination would Read more
Online sellers may think of USPS when they think of flat-rate shipping, but UPS and FedEx offer solutions as well. ShippingEasy published a new guide for online sellers to better understand and take advantage of flat-rate shipping options. It’s not Read more
The US Postal Service reported on Friday an increase in revenue in its second fiscal quarter 2020 (January, February, March) along with a bigger net loss, and it warned the coronavirus pandemic is having a negative impact. The USPS generated Read more
Some retailers who want to offer free returns to their customers use USPS Merchandise Return Service (MRS), allowing customers to return goods using merchant-provided prepaid labels. By August, retailers will have to transition from MRS to the “USPS Returns” service. Read more
Half of Americans are doing more online shopping since the COVID pandemic, according to a survey conducted by the US Postal Service this month. 51% said they are doing a lot more or a little more online shopping since the Read more
