Shoppers will return 16.6% of their retail purchases from 2021, according to the National Retail Federation (NRF), with some of the returns involving fraud. The NRF and Appriss Retail released a report today that found retailers expect over $761 billion Read more
Six percent of returns last year were fraudulent – and it adds up to a big number: $25.3 billion, according to the National Retail Federation (NRF). The retail trade organization said 10.6% of merchandise sold in 2020 were returned – Read more
For online merchants, few things are as aggravating as receiving a return from a customer and discovering that it’s been used and abused – or perhaps not even the same product the customer purchased. Stories of clothing returned with sweat Read more
Returns fraud continues to pose a serious threat to the retail industry, according to the National Retail Federation (NRF). According to a recent study, 11% of retailers’ annual sales will be returned this year, and 8% of those returns are Read more
Returns are a major hassle for retailers and can be costly, and it’s also an area of concern due to fraud. Last year, according to NRF’s Return Fraud survey, retailers estimated they would lose $2.9 billion due to return fraud Read more
