eBay penalized sellers who sold orders on Memorial Day weekend because its system failed to recognize the postal holiday. Sellers who were handed “late shipment” defects spent time alerting eBay customer service and visited the company’s discussion boards to report Read more
Many sellers are complaining that eBay’s new policy punishes them for “defects” incurred before eBay even had a defect policy. eBay promised a grace period (“special protection”) to alleviate the consequences for some sellers, though it does not help sellers Read more
eBay is set to announce a Seller Release today, a twice-yearly occurrence in which eBay announces changes that impact a seller’s business, and often dreaded by sellers. Today, it will announce that all sellers who offer returns must offer eBay’s Read more
