Amazon is removing a safeguard for sellers of high-value items next month, a decision sellers are denouncing as untenable. On Friday, Amazon announced the following policy change: “Effective February 8, 2026, all US sellers must use the Amazon Prepaid Return Read more
Amazon dropped a new policy update 2 days before Christmas that impacts sellers who fulfill their own orders rather than using Fulfillment by Amazon (FBA). On December 23, Amazon said a new policy would take effect on January 26, 2026: Read more
If you were going to hire a company to handle your customer service, you’d likely provide it with instructions on how to handle each kind of problem your customer might experience. But when the company you outsource your customer service Read more
Amazon is launching a new portal for seller SAFE-T claims. The marketplace announced on Thursday: “On July 15, 2021, we’ll launch the SAFE-T Communication Center on Seller Central. This new center will be the single point of contact for all Read more
Amazon extended its “first-scan” refund policy to more sellers, providing for a more consistent experience no matter from whom a buyer has purchased an item they wish to return. This week, Amazon said that beginning May 4th, it would introduce Read more
