Sellers desperately trying to get orders out the door on Friday ran into problems when Amazon Buy Shipping went down for about 2 hours. Sellers trying to print shipping labels encountered the message, “Buy Shipping Services are currently not available, Read more
Twenty-five hours into Prime Day, small- and medium-sized businesses had already exceeded $1 billion in sales worldwide, with 11 hours left to go, Amazon reported on Tuesday afternoon. Despite major technical issues that Amazon said caused some shoppers to have Read more
Amazon kicked off Prime Day on Monday at 3 pm ET, and the site immediately began experiencing problems. According to one publication, the technical issues also impacted delivery drivers. Amazon acknowledged site problems on social networking sites Twitter and Facebook, Read more
Amazon sellers in Europe are experiencing some major challenges as the holiday shopping season ramps up. UK newspaper the Sun reports a fire broke out at an Amazon fulfillment center in Rugeley on November 4th in what is suspected to Read more
Amazon experienced an intermittent problem with its search engine on Wednesday, and some sellers said it contributed to slower sales for their items on the marketplace, though it’s tough to measure such anecdotal reports. The issue did not impact the Read more
A handful of discussion threads on the Amazon.com Seller Forums recently pondered an unusual question – are used books really refurbished items? One would probably think “no” as refurbishing usually refers to something done to items like cars or furniture. Read more
Amazon overcharged many sellers’ accounts last week, and sellers are calling into question the way the company handled the overbilling incident. Sellers discovered Amazon charged their account 600 pesos – approximately $37 – for fees to Amazon Mexico – even Read more
The fact that a marketplace such as Amazon could have a glitch is not surprising to any experienced online seller – or anyone who uses computers, for that matter. But in thinking back to all the glitches that eBay and Read more
Shoppers on Amazon UK snapped up expensive items from merchants for just a penny on Friday, but the pricing wasn’t part of a sale. Rather, it was due to a glitch in a third-party repricing tool. Some gleeful customers will Read more
Two days after announcing it was extending its wish list feature to Twitter, Amazon reportedly experienced a glitch that caused customers’ wish lists to disappear. On Wednesday, Amazon explained that customers who see a Tweet that includes an Amazon.com product link could Read more
