A small number of online sellers are reporting that Stamps.com experienced an issue on Tuesday night in which it accidentally shut down some users’ accounts. Customers who were impacted were initially told their history was lost forever, but later received Read more
eBay’s answer to Amazon Prime during the holiday season in particular is a program called Fast ‘N Free. eBay’s top two executives told a Wall Street analyst this week that it would launch in the second half of 2016 a Read more
The US Postal Service is seeking to raise postage rates in August, but only on very specific types of packages. The agency is requesting the change in order to correct a price anomaly introduced in January. At the time, we Read more
Postmaster General Megan Brennan called on Congress to enact legislation to help the Postal Service after releasing the agency’s second-quarter financial report last week. She called the agency’s challenges “serious but solvable.” Brennan testified before the House Oversight and Government Read more
The USPS failed to meet all of its performance goals in Fiscal Year 2015, but a spokesperson told EcommerceBytes the agency is committed to doing better in FY 2016 and has already made substantial progress. The Postal Regulatory Commission (PRC) Read more
The USPS is testing advertising on the back of paper receipts. Supermarkets and retailers have begun adopting this practice, placing ads on the back of the receipts they issue, often for local businesses. In the case of the Postal Service, Read more
Email marketing can be very effective, especially for online merchants who communicate regularly with their customers – after all, these are people who have purchased from you before. One way to build your marketing list is to capture customer data Read more
It’s obvious to small sellers that they are at a disadvantage when it comes to shipping costs, but the Wall Street Journal quantified the issue for its readers this week in an article titled, “”Free” Shipping Crowds Out Small Retailers.” A chart Read more
The appeal of the ecommerce market has not been lost on global tech firm Pitney Bowes. Known about a century ago as a maker of postage stamping technology, the company just unveiled a cutting edge collection of services bundled under Read more
Etsy has added FedEx to its shipping labels program so that sellers can purchase and print FedEx shipping labels directly on Etsy. The company also had a confession to make about shipping. FedEx Integration “A direct integration with FedEx means Read more
