A New York City postal carrier drew attention to the problem of undelivered mail when he was charged with throwing away 1,000 letters and packages because he had become overwhelmed by the increase in mail in December. It’s a sensational story, but Read more
It wasn’t the Super Bowl or the World Cup, but to UPS, the holiday-shopping season is a tough competition each year, and its “coach,” CEO David Abney, appeared on CNBC victorious on Tuesday. In the CNBC cable television feature “Squawk Read more
UPS has designated January 6, 2016, National Returns Day when it expects customers to ship more than a million packages back to retailers on that day alone. Not exactly a holiday for merchants to celebrate. By the end of the Read more
Sellers identified a bug on Etsy’s mobile app that prevents shop owners from uploading photos via Shop Update. An error displays with a message that the picture is too small. It’s interesting to note how many sellers rely on the Read more
After experiencing an account takeover of his PayPal account, security expert and blogger Brian Krebs said the incident demonstrates how most organizations are behind the times in keeping customer accounts safe. Most organizations, including many financial institutions, remain woefully behind Read more
Shipping carriers are warning of delays due to winter storms that hit portions of the United States. USPS said on Monday it was in recovery phase following the major winter storm that brought ice and snow to the Southwest. Post Read more
Amazon Prime helped the marketplace set records for its 21st holiday shopping season. More than three million members worldwide joined Prime during the third week of December alone, and over 200 million more items shipped for free with Prime this Read more
Dealing with packages that get damaged in shipping is part of the business of selling online, and with the rise in holiday orders and frantic pace of deliveries, it makes sense that claims would increase as well. But some eBay Read more
There was a time when online sellers would eagerly await eBay’s Christmas selling promotion designed to encourage sellers to keep listing new goods after the busy holiday-shopping period, but the tradition has died as free listings have become common. That Read more
While the U.S. Postal Service has taken some steps to improve its competitive position in the global market, the agency still takes a loss on inbound mail and small packages, which in turn puts small U.S. sellers at a competitive Read more
