PayPal is making a radical shift in its buyer protection policy in the UK by extending the time a buyer has to open a dispute from 45 days to 6 months, and it will impact eBay buyers and sellers as Read more
How can you grow a marketplace past a certain size when a big part of your business requires sellers to hand-make each item they list for sale? The answer in Etsy’s case is to relax the rules (Phase One) and Read more
Amazon pioneered product reviews, wisely betting they would help its shoppers feel more comfortable buying goods online, sight unseen. Last year, it introduced a new twist on product reviews called “Ask an Owner.” But Amazon wasn’t the first company to Read more
Ecommerce giants are trying to build out same-day delivery services – but why are they taking on this challenge, and which companies are poised to win? Grand Junction founder and CEO Rob Howard has answers to these questions and more. His company Read more
This July marks the 20th anniversary of the founding of a little bookselling website called Amazon.com. In 1997, three years after founding Amazon.com, Jeff Bezos wrote in a letter to shareholders that it was Day 1 for the Internet and, Read more
Etsy began offering limited phone support in November, and during its Town Hall Meeting in January, said it would make it easier to get help when users needed it. The company recently released statistics on its progress. Out of the Read more
Early this year, Carl Icahn came out swinging against eBay CEO John Donahoe and its Board, but backtracked on Thursday after the parties came to a settlement and agreed to disagree. Donahoe has passion for the company, Icahn told CNBC, something Read more
eBay abruptly announced a new fee structure for private (casual) sellers in the UK. While it titled its announcement, “A good surprise for private sellers on eBay.co.uk,” it depends on what type of seller you are as to whether it’s Read more
More online-only retailers are moving to the offline world with brick-and-mortar stores, and eBay subsidiaries are poised to capitalize on the trend toward “omnichannel” retail. For the past dozen years, traditional retailers have been expanding online, building online storefronts and Read more
eBay Canada has lifted some of the restrictions on editing fixed-price listings, it told sellers on Monday. The reason for having such policies in the first place is to minimize buyer confusion when they view a listing after having made Read more
