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Author: Ina Steiner

Ina Steiner is co-founder and Editor of EcommerceBytes and has been reporting on ecommerce since 1999. She's a widely cited authority on marketplace selling and is author of "Turn eBay Data Into Dollars" (McGraw-Hill 2006). Her blog was featured in the book, "Blogging Heroes" (Wiley 2008). She is a member of the Online News Association (Sep 2005 - present) and Investigative Reporters and Editors (Mar 2006 - present). Follow her on Twitter at @ecommercebytes and send news tips to ina@ecommercebytes.com. See disclosure at EcommerceBytes.com/disclosure/.

Amazon Helps Take Down Fake Call Centers in India

October 19, 2023October 19, 2023 Ina Steiner
Amazon

Amazon teamed up with Microsoft to thwart scammers in India posing as employees of their respective firms, the most recent example of Amazon’s more aggressive actions against fraudsters in recent years. Amazon issued a press release on Thursday announcing that Read more

Marketplaces, News, Security and Fraud IssuesAmazon, Central Bureau Investigation India, Fraud, Kathy Sheehan, Microsoft1 Comment

Holiday 2023: Shop Early, Shop Online

October 19, 2023October 19, 2023 Ina Steiner
shopping

A majority of consumers plan to shop online this holiday season and are shopping early to spread out their budget, according to the National Retail Federation (NRF)’s latest consumer survey of 8,103 adult consumers between October 2-9 conducted by Prosper Read more

News, Trends and Shopping DataHoliday shopping 2023, NRF

Etsy to Manage Payments in 7 More Countries

October 18, 2023October 18, 2023 Ina Steiner
Etsy

Etsy is expanding managed payments to sellers in seven new countries in partnership with company Payoneer: Ukraine, India (exports only), Japan, Thailand, Argentina, Chile and Peru, the company announced on Tuesday. The marketplace began managing payments on behalf of sellers Read more

Marketplaces, NewsEtsy, Etsy Payments

Amazon Adds New Options to Add Climate Friendly Claims

October 18, 2023October 18, 2023 Ina Steiner
Amazon

Amazon is adding three new certifications to its Climate Pledge Friendly program that lets shoppers learn more about products’ climate-friendly claims. Amazon displays a badge on eligible products in search results and on product pages. “We’ve listened to your feedback, Read more

Marketplaces, NewsAmazon, Amazon Climate Pledge Friendly

eBay Runs 20% Off “Holiday Headstart” Sale in Focus Categories

October 17, 2023October 17, 2023 Ina Steiner
eBay

eBay is running a Holiday Headstart sale for select items in its Focus Categories that kicked off on October 16 and runs through Sunday, October 22nd. eBay teased the sale in a slide on its homepage carousel: “20% off your Read more

Marketplaces, NewseBay, eBay Holiday Headstart sale, eBay Holiday marketing1 Comment

Fake Reviews Conference Spawns New Coalition that Includes Amazon

October 17, 2023October 17, 2023 Ina Steiner
Amazon

Ask any online seller and they’ll tell you they live or die by customer reviews – a fact that has led to a thriving industry of buying and selling fake reviews. On Tuesday, Amazon announced a new coalition to battle Read more

Marketplaces, News, Security and Fraud IssuesAmazon, Becky Foley, Coalition for Trusted Reviews, Dharmesh Mehta, Fake reviews, Tripadvisor, Trustpilot

Walmart Holiday Toy Catalog Is Packed with Toys

October 17, 2023October 17, 2023 Ina Steiner
Walmart

Walmart mailed its 2023 holiday toy catalog, hitting mailboxes 2 weeks after Amazon’s. The biggest differences between the two – Amazon’s 104-page mailer is of a higher print quality and even comes with stickers. Walmart’s 64-page mailer is the kind Read more

Marketplaces, NewsAmazon, Amazon holiday toy catalog, Walmart, Walmart holiday toy catalog

Etsy Message to Holiday Shoppers: Deals and Guarantees

October 16, 2023October 16, 2023 Ina Steiner
Etsy

Etsy is using social media to reach holiday shoppers. On Monday, it published a post on LinkedIn to entice them with deals, lure them to its curated holiday picks, and reassure them by promoting guaranteed delivery. Etsy also promoted its Read more

Marketplaces, NewsEtsy, Etsy holiday marketing

Mercari Tests Quick List Tool, Runs $50 Referral Promotion

October 15, 2023October 15, 2023 Ina Steiner
Mercari

Mercari is inviting some sellers into its beta test of a new, faster listing tool – all sellers need is a photo and title along with a selling price in order to list an item for sale. The tool is Read more

Marketplaces, NewsMercari, Mercari listing tool, Mercari referral promotion

Poshmark to Launch Gift Cards and Multi-Label Shipping

October 15, 2023October 15, 2023 Ina Steiner
Poshmark

Poshmark will launch gift cards and plans to make them available in time for holiday gift-giving. Gift cards are popular with holiday shoppers – this time last year, Blackhawk Network found consumers had planned to spend nearly half (46%) of Read more

Marketplaces, NewsPoshmark, Poshmark gift cards, Poshmark PoshFest

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