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Author: Ina Steiner

Ina Steiner is co-founder and Editor of EcommerceBytes and has been reporting on ecommerce since 1999. She's a widely cited authority on marketplace selling and is author of "Turn eBay Data Into Dollars" (McGraw-Hill 2006). Her blog was featured in the book, "Blogging Heroes" (Wiley 2008). She is a member of the Online News Association (Sep 2005 - present) and Investigative Reporters and Editors (Mar 2006 - present). Follow her on Twitter at @ecommercebytes and send news tips to ina@ecommercebytes.com. See disclosure at EcommerceBytes.com/disclosure/.

Online Sellers Surveyed on Impact of WinXP Demise

April 7, 2014September 17, 2017 Ina Steiner

Online buyers and sellers were among the first targeted by fraudsters and identity thieves in the early days of the Internet, and those threats have not abated. As EcommerceBytes reported last week, Amazon and PayPal are among the companies most frequently targeted Read more

News, Trends and Shopping DataWindows

Using Amazon Scanning Wand to Shop from Home

April 7, 2014September 17, 2017 Ina Steiner

Those evil geniuses at Amazon are at it again, revolutionizing the way we shop. Imagine taking a small wand with you around the house to scan products that are running low. Into the kitchen to scan boxes of cereal and Read more

Marketplaces, NewsAmazon Dash

PayPal Launches Credit Card Reader in Australia

April 4, 2014September 17, 2017 Ina Steiner

PayPal is launching its credit card reader in Australia that allows small businesses to accept in-person credit card payments with the help of their smartphones. Called PayPal Here, the service first launched in the U.S. in 2012 and several other Read more

News, PaymentsPayPal credit card reader

PayPal, Amazon Find Brand Recognition Not Always an Asset

April 4, 2014September 17, 2017 Ina Steiner

A strong brand is usually an asset, but PayPal probably wishes its brand was less well known among cybercriminals. Phishing fraudsters who attempt to trick users into revealing their confidential consumer data in order to commit cybercrimes put PayPal at Read more

Marketplaces, NewsAmazon, PayPal

eBay UK Runs Free Listing Promotion

April 4, 2014September 17, 2017 Ina Steiner

eBay is running a free listing promotion in the UK in which sellers can list up to 50,000 fixed-price listings and pay no insertion fees. The promotion is rare in that it applies to business sellers – typically eBay UK Read more

Marketplaces, NewseBay Promotion, eBay UK

Etsy Sellers Now Pay for Search Ads on Cost Per Click Basis

April 3, 2014September 17, 2017 Ina Steiner

In 2011, Etsy launched an ad program in which sellers could pay for extra exposure in Etsy search results, paying a minimum $5 for 5,000 impressions in a week. This week, Etsy changed the program to a cost-per-click model, meaning Read more

Marketplaces, NewsEtsy promoted listings

eBay Apologizes for Coupon Snafu

April 3, 2014September 17, 2017 Ina Steiner

After a major snafu with its coupon marketing campaign, eBay has apologized and reissued coupons to users who had trouble redeeming them. eBay spokesperson Ryan Moore told EcommerceBytes on Wednesday, “Some customers may have experienced difficulty redeeming an eBay Coupon Read more

Marketplaces, NewseBay coupons, eBay glitch

Amazon Device for TVs a Precursor to T-Commerce

April 3, 2014September 17, 2017 Ina Steiner

Amazon launched a TV set-box on Wednesday that lets users watch streaming video on their high-def TVs. The ecommerce company introduced the $99 Amazon Fire TV with advanced features that leapfrog similar devices such as Roku and Google’s Chromecast – Read more

Marketplaces, NewsAmazon

January’s Polar Vortex Led to Online Shopping

April 2, 2014September 17, 2017 Ina Steiner

Too cold to go outside? Stay home and shop in front of the warm glow of the computer screen. That’s what happened this winter, according to Marin Software, which said search ad impressions skyrocketed during January’s Polar Vortex. The recent Read more

News, Trends and Shopping DataOnline shopping trends, Polar vortex

Amazon Puts Delivery Lockers to Use for Returns

April 2, 2014September 17, 2017 Ina Steiner

Many people have become familiar with the package pickup trend in which retailers ship items to facilities where buyers can then pick up their orders at their convenience, rather than have packages delivered to their homes. Offering package pickup is Read more

Marketplaces, NewsAmazon lockers, Returns

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