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Author: Ina Steiner

Ina Steiner is co-founder and Editor of EcommerceBytes and has been reporting on ecommerce since 1999. She's a widely cited authority on marketplace selling and is author of "Turn eBay Data Into Dollars" (McGraw-Hill 2006). Her blog was featured in the book, "Blogging Heroes" (Wiley 2008). She is a member of the Online News Association (Sep 2005 - present) and Investigative Reporters and Editors (Mar 2006 - present). Follow her on Twitter at @ecommercebytes and send news tips to ina@ecommercebytes.com. See disclosure at EcommerceBytes.com/disclosure/.

Alibaba’s 11Main.com Remains an Enigma to Sellers

May 14, 2014September 6, 2017 Ina Steiner

It’s been 3 months since we wrote about Alibaba’s forthcoming U.S. marketplace, and sellers who have participated in the testing say they are in the dark about exactly what type of marketplace 11 Mainis shaping up to become. Sellers are puzzled Read more

Marketplaces, News11Main, Alibaba

Email Marketers Give Up on Inactive Customers Too Soon

May 14, 2014September 6, 2017 Ina Steiner

Online merchants highly value the shoppers who sign up for their email marketing newsletters given the cost of acquiring a new customer and the effectiveness of using email to keep customers engaged. But a new study shows that marketers may Read more

News, Selling ToolsEmail marketing

Etsy to Move HQ with Plans to Nearly Double New York Staff

May 14, 2014September 6, 2017 Ina Steiner

Etsy wants to nearly double the number of employees working in Brooklyn, New York to 650 in the next 5 years and the company signed a lease for new offices down the street from its current location. It’s a significant Read more

Marketplaces, NewsEtsy headquarters, Etsy hiring

eBay CEO Asked About Amazon, Bitcoin and Unpopular Seller Policy

May 14, 2014September 6, 2017 Ina Steiner

eBay shareholders asked John Donahoe some interesting questions on Tuesday following the annual shareholders meeting in San Jose. The CEO found himself fielding questions about rival Amazon, about Bitcoin and about a controversial seller policy. First, during the official meeting, Read more

Marketplaces, NewsBitcoin, John Donahoe

Live-Auction Site Proxibid Sees Increase in International Bidders

May 13, 2014September 6, 2017 Ina Steiner

Proxibid is adding new features in response to an increase in bidders from outside the country. While best known as a live-auction site, Proxibid also offers the ability for non-auctioneers to list items in fixed-price format. The company says over Read more

Marketplaces, NewsProxibid

eBay Gives Thousands of Free Auction Listings to Invited Sellers

May 13, 2014September 6, 2017 Ina Steiner

Some lucky eBay sellers received an invitation to list up to 7,000 auction listings with no insertion fees. But one group of sellers received an invitation to list 1,000 listings per day for a maximum of 7,000 listings over 7 Read more

Marketplaces, NewseBay auctions, eBay Promotion

eBay Set to Hold Annual Shareholder Meeting Today

May 13, 2014September 6, 2017 Ina Steiner

eBay was set to have one of its most interesting annual shareholder meetings after squaring off with investor Carl Icahn earlier this year. eBay is holding the meeting today in San Jose at 11 am EST. eBay shareholders nearly had Read more

Marketplaces, NewseBay annual meeting, eBay financials

Amazon Forges Ahead with 7-Day Delivery

May 12, 2014September 6, 2017 Ina Steiner

Amazon is taking full advantage of the U.S. Postal Service’s commitment to extend its package delivery schedule to Sundays. In November, Amazon announced the availability of Sunday delivery to Prime customers located in two cities – New York and LA, Read more

Marketplaces, NewsAmazon, Sunday delivery

eBay Lax in Reporting Technical Issues

May 12, 2014September 6, 2017 Ina Steiner

Some eBay users were having problems connecting to eBay’s website or accessing certain features on Friday morning, including the homepage and the homepage feed. But the company failed to report the technical issue on the Systems Announcement Board or through Read more

Marketplaces, NewseBay glitch

eBay Gives Sellers $15 for Referring New Sellers

May 9, 2014September 6, 2017 Ina Steiner

eBay is running a 6-week campaign to attract new sellers to the site. The eBay Seller Referral Program kicked off on May 8 and will run through June 19, 2014. The program offers invited sellers and the friends they refer Read more

Marketplaces, NewseBay Promotion

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