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Author: Ina Steiner

Ina Steiner is co-founder and Editor of EcommerceBytes and has been reporting on ecommerce since 1999. She's a widely cited authority on marketplace selling and is author of "Turn eBay Data Into Dollars" (McGraw-Hill 2006). Her blog was featured in the book, "Blogging Heroes" (Wiley 2008). She is a member of the Online News Association (Sep 2005 - present) and Investigative Reporters and Editors (Mar 2006 - present). Follow her on Twitter at @ecommercebytes and send news tips to ina@ecommercebytes.com. See disclosure at EcommerceBytes.com/disclosure/.

eBay Accounts Breached through Live Chat Vulnerability

August 6, 2014September 2, 2017 Ina Steiner

eBay sellers in the UK are reporting a security breach that requires no hacking or programming skills whatsoever. In fact, it’s shockingly simple and potentially devastating to victims of anyone wanting to launch a malicious attack against them. On the Read more

Marketplaces, NewseBay data breach

Latest Etsy Tests Draw Ire from Sellers

August 5, 2014September 2, 2017 Ina Steiner

Etsy continues to run tests of various design and navigation changes, and sellers continue to object to some of the changes they and their buyers are being exposed to. Etsy has said it exposes only a small number of users Read more

Marketplaces, NewsEtsy tests

eBay UK Raises Fees for Casual Sellers of High-End Goods

August 5, 2014September 2, 2017 Ina Steiner

eBay is raising fees for private sellers in the UK who sell higher-priced goods. UK requires businesses to register as business sellers, so those users who list casually (as non-businesses) are called “private” sellers. Beginning September 2, 2014, eBay will Read more

Marketplaces, NewseBay fee change, eBay UK

eBay Entices Australians to List Higher Value Items

August 5, 2014September 2, 2017 Ina Steiner

eBay Australia is enticing sellers to list items of higher value this week. Sellers can list up to 5,000 items for free if the listings are priced at $100 or more. The listings must be in the fixed-price format, including Read more

Marketplaces, NewseBay Australia

eBay Runs Back-to-School-Shopping Promotion for Sellers

August 5, 2014September 2, 2017 Ina Steiner

eBay is targeting sellers with a free-listing promotion as part of a back-to-school promotion. In order to boost the number of student-related fixed-price goods, eBay is giving invited sellers the opportunity to list up to 15,000 listings for free. The Read more

Marketplaces, NewsBack to School shopping, eBay Promotion

Bonanza to Use eBay’s Braintree to Add Direct Checkout

August 4, 2014September 2, 2017 Ina Steiner

Buyers appreciate flexibility in how they pay for online purchases. Online marketplace Bonanza is taking Etsy’s lead by preparing to add a Direct Checkout experience that adds an Amazon-like experience when it comes to paying for goods. This means buyers Read more

Marketplaces, NewsBonanza, Braintree

USPS to Resume Closures of Mail-Processing Facilities

August 4, 2014September 2, 2017 Ina Steiner

The USPS will resume its consolidation of mail processing centers after Phase 1 saw the closure of 141 mail processing facilities in 2012 – 2013. The only positive for online merchants – Phase 2 will begin after the 2014 holiday Read more

News, ShippingUSPS Mail Processing Center closures

Reports of eBay Live-Chat Account Takeovers

August 4, 2014September 2, 2017 Ina Steiner

eBay users are receiving transcripts of conversations they’ve supposedly had with eBay customer service. The problem? They never contacted customer service. What’s puzzling is that several people have reported such incidents, and in at least two of these cases, the Read more

Marketplaces, NewseBay account takeovers, eBay data breach

eBay Responds to Widespread Reports of an Outage

August 4, 2014September 2, 2017 Ina Steiner

eBay acknowledged it experienced technical issues last week but downplayed their impact on users. Days after reports came flooding in from users unable to log in to the site or use certain features, eBay posted the following message on its Systems Read more

Marketplaces, NewseBay outage

eBay to Close Prostores Platform for Small Retailers in February

August 1, 2014September 2, 2017 Ina Steiner

eBay is giving online retailers six months to move their online stores hosted on ProStores and Magento Go to another platform. The company posted a notice on the ProStores homepage and store sign-in page that ProStores is shutting down on Read more

Marketplaces, News, Selling ToolseBay, ProStores

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