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Author: Ina Steiner

Ina Steiner is co-founder and Editor of EcommerceBytes and has been reporting on ecommerce since 1999. She's a widely cited authority on marketplace selling and is author of "Turn eBay Data Into Dollars" (McGraw-Hill 2006). Her blog was featured in the book, "Blogging Heroes" (Wiley 2008). She is a member of the Online News Association (Sep 2005 - present) and Investigative Reporters and Editors (Mar 2006 - present). Follow her on Twitter at @ecommercebytes and send news tips to ina@ecommercebytes.com. See disclosure at EcommerceBytes.com/disclosure/.

Survey Shows Sellers Took Sales Hit from eBay Hack

July 1, 2014September 3, 2017 Ina Steiner

After an eBay seller appeared on the Today Show television program on Saturday morning to say her sales were down over 70% after eBay revealed a security breach on May 21st, EcommerceBytes conducted a poll to see how readers felt Read more

Marketplaces, NewseBay data breach

Etsy to Improve Mobile Shopping with Help of Pandora Exec

June 30, 2014September 4, 2017 Ina Steiner

Etsy has hired Mike Grishaver, Vice President of Product Management at music-streaming service Pandora. An Etsy spokesperson confirmed it had hired Mike Grishaver as the new head of product. The Verge called Grishaver “one of Pandora’s most important employees.” It doesn’t Read more

Marketplaces, NewsEtsy mobile app, Mike Grishaver, Mobile Shopping

eBay Rumored to Be Abandoning Platforms for Small Retailers

June 30, 2014September 4, 2017 Ina Steiner

Jalmar Araujo runs his two retail businesses using eBay’s ProStores ecommerce-hosting service and may soon have to look for a new platform to host his websites. Rumors have yet again surfaced that eBay will abandon its ProStores and Magento Go Read more

Marketplaces, NewseBay closure, Jalmar Araujo, ProStores

eBay Runs Pre-Independence Day Auction Promotions

June 30, 2014September 4, 2017 Ina Steiner

eBay is running a free listing promotion to encourage sellers to list auctions prior to Independence Day in the United States. However, only sellers who receive an invitation can participate. eBay is also holding a promotion in the UK for Read more

Marketplaces, NewseBay Promotion

eBay Denies Seller’s Sales-Dropoff after Cyber Attack

June 30, 2014September 4, 2017 Ina Steiner

eBay told the Today Show that a seller who appeared on the program claiming her sales had dropped dramatically after an eBay security breach was made public in mid-May was not, in fact, impacted by the incident. Robin Ramsden, owner of Cornerstone Read more

Marketplaces, NewseBay data breach

eBay Posts Are Scrambled in Consolidated Discussion Boards

June 27, 2014September 4, 2017 Ina Steiner

It may come as a surprise to those visiting the eBay discussion boards that the company has consolidated them into a small number of sections, but not if you caught EcommerceBytes report from last month. We sniffed out news that Read more

Marketplaces, NewseBay community, eBay glitch

eBay Feedback Glitch: Users Unable to Leave Feedback Ratings

June 27, 2014September 4, 2017 Ina Steiner

eBay users are unable to leave feedback for their trading partners. Some sellers have taken to the eBay discussion boards and the Ecommerce EKG board to report the problem. In a bit of poor timing, eBay chose the very time Read more

Marketplaces, NewseBay feedback, eBay glitch

PayPal Watches Wallets on Wearable Devices

June 26, 2014September 4, 2017 Ina Steiner

Google had more to say about smart watches at its Google I/O developers conference on Wednesday and officially released the Android Wear SDK. The webosphere lit up with photos of smart watches from attendees. For years now, “mobile” has been Read more

News, PaymentsPayPal, PayPal wearable devices

eBay UK Sellers Lead in Exports

June 26, 2014September 4, 2017 Ina Steiner

eBay UK sellers export to over 200 countries and territories around the world and reach more markets than sellers on any other country site, according to the company. Its UK businesses reach 39 markets on average, eBay said. Sellers in Read more

Marketplaces, NewseBay, International selling

PayPal Responds to Report of Security Key Vulnerability

June 26, 2014September 4, 2017 Ina Steiner

Researchers at a security firm discovered a vulnerability in PayPal’s two-factor authentication (2FA) – what PayPal calls the Security Key mechanism. However, as the Guardian newspaper reported, attackers would need a PayPal user’s username and password to compromise accounts, but said “the Read more

Marketplaces, News, Security and Fraud IssuesPayPal security

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