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Author: Ina Steiner

Ina Steiner is co-founder and Editor of EcommerceBytes and has been reporting on ecommerce since 1999. She's a widely cited authority on marketplace selling and is author of "Turn eBay Data Into Dollars" (McGraw-Hill 2006). Her blog was featured in the book, "Blogging Heroes" (Wiley 2008). She is a member of the Online News Association (Sep 2005 - present) and Investigative Reporters and Editors (Mar 2006 - present). Follow her on Twitter at @ecommercebytes and send news tips to ina@ecommercebytes.com. See disclosure at EcommerceBytes.com/disclosure/.

USPS Click N Ship Causing Major Headaches for Sellers

July 22, 2014September 3, 2017 Ina Steiner

Sellers are reporting major technical problems with USPS Click N Ship, a service they use to print online postage, with one avid user calling the glitches “the biggest ecommerce story of the month.” Last week, the service had an outage, Read more

News, ShippingUSPS Click N Ship

Sellers Who Need a Break Test Etsy’s Vacation Mode Enhancements

July 21, 2014September 3, 2017 Ina Steiner

Etsy is testing some enhancements to its “vacation mode” setting that sellers use when they need to put their listings and shop on hold. Previously Etsy sellers who used vacation mode were unable to edit their listings, for example, and Read more

Marketplaces, NewsEtsy vacation feature

A New Kind of Amazon Warehouse: Sortation Centers

July 21, 2014September 3, 2017 Ina Steiner

Word leaked late last year that Amazon was partnering with the USPS on Sunday deliveries in certain markets, and in May, Amazon said it had already delivered millions of packages since it began Sunday deliveries. Now the company is explaining how it’s Read more

Marketplaces, NewsAmazon FC, Amazon Sortation Centers

Amazon Reminders: FBA Storage Fees, Holiday Restrictions

July 21, 2014September 3, 2017 Ina Steiner

Amazon had some important reminders for third-party sellers this month. First, sellers who use Fulfillment By Amazon (FBA) should weed out inventory that’s not moving. Amazon will assess its bi-annual FBA Long-Term Storage fee on August 15, 2014. “To avoid Read more

Marketplaces, NewsAmazon FBA, Amazon restrictions

eBay and Louis Vuitton End Legal Battle over Counterfeiting Claims

July 21, 2014September 3, 2017 Ina Steiner

In 2008, the public relations teams of eBay and Louis Vuitton’s parent LVMH sparred over a French court ruling over counterfeits and intellectual property rights. But last week, they came together and issued a joint statement announcing the two had Read more

Marketplaces, News, Tax and Legal IssuesCounterfeits, eBay counterfeits, Louis Vuitton

Staples Ends Test of USPS Postal Counters

July 18, 2014September 3, 2017 Ina Steiner

The USPS pilot program to test postal counters inside Staples stores is ending next month. Postal workers had objected to the program because, while they were called “USPS counters,” they were actually manned by non-union Staples employees who were trained Read more

News, ShippingStaples, USPS postal counters

How to Compete with Amazon? Optimize Prices, Says Boomerang Commerce

July 18, 2014September 3, 2017 Ina Steiner

A veteran of Amazon and eBay, Guru Hariharan has raised $8.5 million for his company to help retailers compete with Amazon. While small and micro sellers won’t be using Boomerang Commerce’s services, they may wish to understand how the company Read more

News, Selling ToolsBoomerang Commerce, Pricing

New PayPal Select Program Rewards Top Customers with Enhanced Support

July 17, 2014September 3, 2017 Ina Steiner

A PayPal spokesperson confirmed the existence of a new loyalty program from the company after a reader tipped us off to its existence. After we blogged about the program yesterday morning, PayPal posted an announcement on its blog. “PayPal Select, Read more

News, PaymentsPayPal Rewards

The Lengths Merchants Will Go to Destroy Competitors

July 17, 2014September 3, 2017 Ina Steiner

How far are some sellers willing to go to destroy competitors in an effort to boost their own sales? Ars Technica reports on a case in which an Amazon merchant, Ubervita, accuses competitors of waging a campaign of dirty tricks. Read more

News, Trends and Shopping DataCompetition, Ubervita

With Single-Digit Growth, eBay Marketplaces Focuses on Recovery

July 17, 2014September 3, 2017 Ina Steiner

eBay Marketplaces experienced single-digit growth in the second quarter of this year thanks to a rough quarter, the company revealed on Wednesday, and executives outlined some of the actions they have been taking to aid in the recovery. eBay CEO Read more

Marketplaces, NewseBay financials

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