eBay CEO John Donahoe wrote another essay on LinkedIn, this one about his future plans. In, “The Road Not Taken: Ready to Forge a New Path,” Donahoe said he actually doesn’t know what he’s going to do next after the pending Read more
Bigcommerce raised $50 million in funding, attracting new investors SoftBank Capital, American Express, and Telstra Ventures as well as existing investors General Catalyst and Revolution Growth. The company will use the funds to invest in product development, aggressively grow sales Read more
Sellers, if you have more than one shop on Etsy, pay attention to the latest news. Etsy has created a “multiple shops” policy, and in some cases, sellers will have to close some of their shops. What’s the problem with Read more
The Counterfeit Report, a website backed by manufacturers who want to educate consumers about fakes, has accused eBay of breaking its promise for meaningful reform over the issue of counterfeits for sale on the eBay marketplace. Craig Crosby, publisher of Read more
For shoppers, it was too good to be true. Walmart has now changed the online component of its price-matching policy to exclude Amazon third-party merchants after rolling out the new policy on Friday, November 14th. Walmart spokesperson John Forrest Ales Read more
eBay had some good news for sellers who use PayPal – “the window for PayPal Purchase Protection disputes to count as a defect will be reduced from 45 to 30 days” after an item’s latest estimated delivery date to the Read more
eBay reminded its users that PayPal’s new protection policy launched on Tuesday, but it extends far beyond eBay. Any seller who uses PayPal to process payments on any venue may be held liable to buyer claims for 6 months after Read more
Etsy has run out of its new card readers that allows sellers to process payments in-person using the device with their smartphones. The company reported an “overwhelmingly positive” response to the Sell on Etsy Reader. Since its launch in October, Read more
After news that Wal-Mart was expanding its Ad Match Guarantee policy effective November 14th, an EcommerceBytes reader was quick to point out the dangers to retailers like Walmart of price-matching items for sale by third-party sellers on online marketplaces. In discussing why Read more
Sellers are at the mercy of shipping carriers once they send their orders out the door. From packages gone astray to delayed scanning (which impacts tracking), it seems online sellers have seen and experienced it all. In a discussion about Read more
