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  • Page 671

Author: Ina Steiner

Ina Steiner is co-founder and Editor of EcommerceBytes and has been reporting on ecommerce since 1999. She's a widely cited authority on marketplace selling and is author of "Turn eBay Data Into Dollars" (McGraw-Hill 2006). Her blog was featured in the book, "Blogging Heroes" (Wiley 2008). She is a member of the Online News Association (Sep 2005 - present) and Investigative Reporters and Editors (Mar 2006 - present). Follow her on Twitter at @ecommercebytes and send news tips to ina@ecommercebytes.com. See disclosure at EcommerceBytes.com/disclosure/.

Fraud Forces Walmart to Ban 3P Merchants from Price Matching

November 20, 2014August 26, 2017 Ina Steiner

For shoppers, it was too good to be true. Walmart has now changed the online component of its price-matching policy to exclude Amazon third-party merchants after rolling out the new policy on Friday, November 14th. Walmart spokesperson John Forrest Ales Read more

News, Security and Fraud IssuesPrice matching, Walmart

eBay Offers Some Good News for PayPal Users

November 19, 2014August 26, 2017 Ina Steiner

eBay had some good news for sellers who use PayPal – “the window for PayPal Purchase Protection disputes to count as a defect will be reduced from 45 to 30 days” after an item’s latest estimated delivery date to the Read more

Marketplaces, News, PaymentsPayPal

Are You Prepared for New 6-Month PayPal Purchase Protection?

November 19, 2014August 26, 2017 Ina Steiner

eBay reminded its users that PayPal’s new protection policy launched on Tuesday, but it extends far beyond eBay. Any seller who uses PayPal to process payments on any venue may be held liable to buyer claims for 6 months after Read more

News, PaymentsPayPal purchase protection

Etsy Runs Out of Card Readers

November 18, 2014August 26, 2017 Ina Steiner

Etsy has run out of its new card readers that allows sellers to process payments in-person using the device with their smartphones. The company reported an “overwhelmingly positive” response to the Sell on Etsy Reader. Since its launch in October, Read more

Marketplaces, News, PaymentsEtsy Payments

Fallout over Walmart Price-Matching of Amazon 3P Merchants

November 18, 2014August 26, 2017 Ina Steiner

After news that Wal-Mart was expanding its Ad Match Guarantee policy effective November 14th, an EcommerceBytes reader was quick to point out the dangers to retailers like Walmart of price-matching items for sale by third-party sellers on online marketplaces. In discussing why Read more

Marketplaces, NewsPrice matching, Walmart

How One Amazon Seller Solved Chronic Mail Problems

November 18, 2014August 26, 2017 Ina Steiner

Sellers are at the mercy of shipping carriers once they send their orders out the door. From packages gone astray to delayed scanning (which impacts tracking), it seems online sellers have seen and experienced it all. In a discussion about Read more

Marketplaces, NewsAmazon, Shipping

eBay Launches Close 5 Mobile App

November 18, 2014August 26, 2017 Ina Steiner

Classifieds site Craigslist still rules in the U.S., but that doesn’t stop eBay from trying to innovate in the space. eBay Classifieds Group launched a new free app available in San Jose and San Diego on Monday that works with Read more

Marketplaces, NewsClose 5, eBay Classifieds, eBay mobile app

eBay Conducts Survey on Seller Coaching

November 18, 2014August 26, 2017 Ina Steiner

eBay is conducting a survey of its sellers on the topic of eBay’s coaching service. In the description of the survey, it asked sellers to complete it in order to help eBay improve. The questions were as follows: How likely Read more

Marketplaces, NewseBay seller coaching, eBay survey

eBay UK Runs Two Listing Promotions for Private Sellers

November 17, 2014August 26, 2017 Ina Steiner

eBay UK is running two nearly identical promotions, both by invitation only. In one promotion, invited sellers can create up to 100 listings using the auction-style or fixed price format and pay no insertion fees. The other promotion is similar Read more

Marketplaces, NewseBay Promotion, eBay UK

Walmart to Match Prices of Online Retailers and Amazon 3P Merchants

November 17, 2014August 26, 2017 Ina Steiner

Wal-Mart made headlines when it revealed it was extending its Ad Match Guarantee to include matching prices of online retailers, including Amazon.com – and extending it to include purchases on Walmart.com. But when we asked Wal-Mart if it would honor Amazon third-party Read more

Marketplaces, NewsPrice matching, Walmart

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