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Author: Ina Steiner

Ina Steiner is co-founder and Editor of EcommerceBytes and has been reporting on ecommerce since 1999. She's a widely cited authority on marketplace selling and is author of "Turn eBay Data Into Dollars" (McGraw-Hill 2006). Her blog was featured in the book, "Blogging Heroes" (Wiley 2008). She is a member of the Online News Association (Sep 2005 - present) and Investigative Reporters and Editors (Mar 2006 - present). Follow her on Twitter at @ecommercebytes and send news tips to ina@ecommercebytes.com. See disclosure at EcommerceBytes.com/disclosure/.

Wall Street Journal Turns an Eye on Amazon Sellers

April 10, 2015August 21, 2017 Ina Steiner

Remember the recent blog post, “Kohl’s Bans eBay and Amazon Sellers,” about sellers who buy items from chainstores to resell online, a practice some called retail arbitrage, and how some of those stores were starting to ban resellers? The Wall Street Journal turned Read more

Marketplaces, NewsAmazon

eBay Says PayPal Can Pursue Amazon and Alibaba after the Split

April 10, 2015August 21, 2017 Ina Steiner

PayPal can pursue a joint venture with Amazon or Alibaba after its breakup with eBay later this year, without having to get approval from eBay, according to eBay CEO John Donahoe in an interview with the Wall Street Journal. PayPal updated Read more

Marketplaces, NewseBay breakup, PayPal

Etsy Revamps Seller Handbook Resource

April 9, 2015August 21, 2017 Ina Steiner

Etsy has revamped its Seller Handbook, a resource for the 1.4 million users who actively sell on the site. The handbook offers content designed to educate and inspire sellers, and Nadine Heintz, Group Manager of Seller Communications, told EcommerceBytes the Read more

Marketplaces, News, Selling ToolsEtsy, Etsy resources

eBay Runs Promotion Encouraging New Auction Listings

April 9, 2015August 21, 2017 Ina Steiner

eBay is inviting certain sellers to participate in a new promotion that encourages them to list in the auction format. The marketplace suggested users sell secondhand items to pay for summer fun; to sell used sports apparel; and to sell Read more

Marketplaces, NewseBay Promotion

eBay and PayPal Comply with Russian Demands

April 9, 2015August 21, 2017 Ina Steiner

Russia is enlisting the aid of Internet companies to potentially help keep tabs on citizens’ online behavior. eBay and PayPal will conform to a controversial Russian law about storing user data, according to the Moscow Times. eBay has made no Read more

Marketplaces, NewseBay, PayPal, Russian compliance

eBay Displays Handling Costs, to Seller’s Dismay

April 9, 2015August 21, 2017 Ina Steiner

Do you want eBay shoppers to see a breakdown of S&H so they can see how much you charge for handling? Many do not, but an eBay seller noticed a change in the way the marketplace displays his costs to Read more

Marketplaces, NewseBay glitch

FedEx Makes Bid for TNT Express

April 8, 2015August 21, 2017 Ina Steiner

After a failed attempt to sell itself to UPS, TNT Express has entered into an agreement with FedEx. According to a joint press release, the two companies said they had reached conditional agreement on a recommended all-cash public offer of Read more

News, ShippingFedex, Merger and Acquisition, TNT

Square Launches Marketing Tools for Local Retailers

April 8, 2015August 21, 2017 Ina Steiner

Square, known for providing online payment solutions to local businesses and retailers, now offers marketing tools for customers who use Square Register. The suite of “powerful Customer Engagement tools” link your online marketing efforts to sales in the real world, Read more

News, PaymentsSquare, Square Payments

Panic Ensues as Sellers Are Unable to Access Google Analytics

April 7, 2015August 21, 2017 Ina Steiner

Geeks around the Web are freaking out because they can’t see who is visiting their websites. “Google Analytics is down! It will never work again! Whywhywhywhywhy!?!?!” tweeted one webmaster. Another tweeted, “Google Analytics, you’ve been working hard and you deserve Read more

News, Selling ToolsGoogle Analytics, Google glitch

Bigcommerce Apologizes to Merchants for Tech Disruption

April 7, 2015August 21, 2017 Ina Steiner

In the middle of a major technical problem that disrupted about 5% of its merchants for 5 days, BigCommerce’s Head of Operations and Site Reliability Scott Baker had harsh words for IBM. Bigcommerce is a store-hosting platform. In a status Read more

News, Selling ToolsBigCommerce, BigCommerce glitch

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