Author: Ina Steiner

Ina Steiner is co-founder and Editor of EcommerceBytes and has been reporting on ecommerce since 1999. She's a widely cited authority on marketplace selling and is author of "Turn eBay Data Into Dollars" (McGraw-Hill 2006). Her blog was featured in the book, "Blogging Heroes" (Wiley 2008). She is a member of the Online News Association (Sep 2005 - present) and Investigative Reporters and Editors (Mar 2006 - present). Follow her on Twitter at @ecommercebytes and send news tips to ina@ecommercebytes.com. See disclosure at EcommerceBytes.com/disclosure/.

Take a Guess at eBay Korea’s Top Export Category

June 10, 2015August 8, 2017 Ina Steiner

It’s not surprising eBay Korea has a strong export business, but what might be surprising is the top-selling product category for exports – cosmetics. eBay Korea announced its top 10 online export categories for 2014, based on sales growth and Read more

Etsy Gets Closer to Offering Inbound Phone Support

June 10, 2015August 8, 2017 Ina Steiner

Etsy customers can now receive help over the phone for all types of issues. Users will still have to submit a request for a call-back while Etsy works to create an inbound system with an 800 telephone number. The company Read more

Bringing the eBay Marketplace to the Wrist via Apple Watch

June 10, 2015August 8, 2017 Ina Steiner

Talk about impulse shopping – now people can click to buy items on their smart watch, and eBay is joining the fray with its new app for the Apple Watch. eBay says buyers can stay on top of all of the auctions Read more

eBay Tests Feedback, Asks Buyers about Delivery Dates

June 10, 2015August 8, 2017 Ina Steiner

eBay is testing a change to the feedback system by introducing a new question, and sellers who’ve seen it are not too pleased. eBay confirmed in early May it was running tests of its feedback system after reports surfaced that Read more

Bigcommerce Names Former eBay, PayPal Exec Its New CEO

June 9, 2015August 8, 2017 Ina Steiner

A former PayPal executive will replace Bigcommerce’s founder as CEO. Brent Bellm comes from HomeAway and previously worked at eBay and PayPal. In March, Bigcommerce named former eBay and Intuit executive Lorrie Norrington to its board of directors. Bigcommerce co-founder Read more

Amazon Working Conditions Subject of Shareholder Proposal

June 9, 2015August 8, 2017 Ina Steiner

Amazon is recommending shareholders vote against a proposal that would require it to release information about human rights risks. Amazon is holding its annual shareholder meeting on Wednesday in Seattle. Among the four shareholder proposals is one in which Amazon Read more

Amazon Hosts Shareholder Meeting on Wednesday

June 9, 2015August 8, 2017 Ina Steiner

Amazon is hosting its annual shareholders meeting at the Seattle Repertory Theatre on Wednesday at 9 am PT (12 noon ET). Shareholders will vote on routine matters as well as four shareholder proposals dealing with issues from proxy access to Read more

What eBay Is Telling Investors in Pre-Split Roadshow

June 9, 2015August 8, 2017 Ina Steiner

With eBay Inc. breaking up in the third quarter at which time PayPal will file to go public, its executives kicked off a pre-split roadshow in New York on Monday to pitch Wall Street on why they should continue to Read more

Amazon Includes FBA Orders in Bright Minions-Branded Boxes

June 9, 2015August 8, 2017 Ina Steiner

The word is out that Amazon is shipping some orders in bright yellow boxes decorated with cartoon characters from the soon to be released movie, “Minions” (sequel to the Despicable Me movies). But FBA sellers may be wondering if Amazon Read more

USPS Must Lower the Cost of First Class Stamp

June 8, 2015August 8, 2017 Ina Steiner

The USPS is finding nothing lasts forever, not even when it comes to Forever stamps. In 2013, the Postal Service received permission from the Postal Regulatory Commission (PRC) to raise postage rates higher than the Consumer Price Index (CPI) due Read more