Author: Ina Steiner

Ina Steiner is co-founder and Editor of EcommerceBytes and has been reporting on ecommerce since 1999. She's a widely cited authority on marketplace selling and is author of "Turn eBay Data Into Dollars" (McGraw-Hill 2006). Her blog was featured in the book, "Blogging Heroes" (Wiley 2008). She is a member of the Online News Association (Sep 2005 - present) and Investigative Reporters and Editors (Mar 2006 - present). Follow her on Twitter at @ecommercebytes and send news tips to ina@ecommercebytes.com. See disclosure at EcommerceBytes.com/disclosure/.

eBay UK Business Sellers Welcome New Listing Promo

January 13, 2016July 29, 2017 Ina Steiner

eBay is running a 7-day listing promotion for registered business sellers through January 17th. Invited sellers can create up to 50,000 listings using the fixed price format on eBay.co.uk – but they must actively opt in to the promotion. Sellers Read more

Etsy Sellers Deal with Direct Checkout PayPal Bug

January 13, 2016July 29, 2017 Ina Steiner

Etsy is experiencing a bug that is presumably impacting a small number of sellers, but because of major policy changes – compounded by the way it’s communicating with sellers in a thread about the glitch – a number of sellers Read more

European Sellers Face Online Dispute-Resolution Requirements

January 13, 2016July 29, 2017 Ina Steiner

Online sellers in Europe are now required to provide a link to a new platform offering consumers Online Dispute Resolution (ODR) services. The former director of online dispute resolution for eBay and PayPal Colin Rule hailed the move as evidence Read more

Postage Rate Hike to Hit Penny Book Sellers on Amazon

January 13, 2016July 29, 2017 Ina Steiner

People often marvel that you can find books on Amazon listed by third-party sellers going for a single penny. It’s not a new phenomenon, but will the USPS postage hike going into effect on Sunday impact penny books? The Wall Read more

Merchants Sit Idle as State Defies Supreme Court Sales-Tax Ruling

January 12, 2016July 29, 2017 Ina Steiner

Alabama is defying a 1992 Supreme Court ruling about out-of-state sales-tax collection requirements, and catalog companies are warning that similar regulations could quickly spread to other states. The regulation, which took effect on January 1st, reads in part: “…an out-of-state Read more

eBay Fixes Security Flaw

January 12, 2016July 29, 2017 Ina Steiner

A researcher reported a security flaw to eBay that would have enabled fraudsters to steal its members’ credentials, according to Motherboard, which wrote about the vulnerability on Monday. The publication said eBay confirmed it received the report on December 11th but Read more

eBay Issues Guidance on USPS Rate Hike

January 12, 2016July 29, 2017 Ina Steiner

eBay offered advice to sellers who are dealing with higher shipping costs. As the Postal Service rate hike for shipping services takes effect on Sunday, eBay said it has negotiated rates with the USPS that will save sellers up to Read more

eBay Entices Users to Sell through New Coupon Promotion

January 11, 2016July 29, 2017 Ina Steiner

eBay is getting creative with its promotions. Its latest invitation to users came with the subject line, “Start the year with more cash” and promises to give a coupon that grow each time an item sells. The coupon promotion kicked Read more

New eBay Promotion Targets Auctions

January 11, 2016July 29, 2017 Ina Steiner

eBay is running a promotion to encourage sellers to list auctions, though a glitch is preventing some invitees from participating. eBay used an unusual tactic with its email invitation – the letter was written by Eric Del Valle, not an Read more

Online Selling Trends 2016: Pressure Intensifies for Amazon Sellers

January 11, 2016July 29, 2017 Ina Steiner

Can retailers and online merchants afford to sell on Amazon? Can they afford not to? Online sellers confront that paradox every day. What changes lie ahead for the ecommerce juggernaut and how will these trends impact marketplace sellers? We checked Read more