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  • Page 55

Author: Ina Steiner

Ina Steiner is co-founder and Editor of EcommerceBytes and has been reporting on ecommerce since 1999. She's a widely cited authority on marketplace selling and is author of "Turn eBay Data Into Dollars" (McGraw-Hill 2006). Her blog was featured in the book, "Blogging Heroes" (Wiley 2008). She is a member of the Online News Association (Sep 2005 - present) and Investigative Reporters and Editors (Mar 2006 - present). Follow her on Twitter at @ecommercebytes and send news tips to ina@ecommercebytes.com. See disclosure at EcommerceBytes.com/disclosure/.

USPS Says Busy Season Is Not Over Thanks to Holiday Returns

January 9, 2024January 9, 2024 Ina Steiner
USPS logo

The USPS called customer returns an important source of growth for its package business in a post on its website for employees, and it said they could support its efforts to grow its returns business through timely and accurate scanning, Read more

News, ShippingReturns, USPS, USPS Returns, USPS scanning

eBay Reminds Sellers about Volume Pricing Options

January 9, 2024January 9, 2024 Ina Steiner
eBay

eBay interviewed a seller about his use of a promotional tool called Volume Pricing, an option for those who sell multiple-quantity goods on the platform that may not be as well known as other selling features. eBay’s podcast host Jim Read more

Marketplaces, NewseBay, eBay Volume Pricing3 Comments

Etsy Cracks Down on Marketing to Buyers

January 7, 2024January 7, 2024 Ina Steiner
Etsy

Etsy said in a post on Friday that sellers are not allowed to add their customers’ email addresses to mailing lists, explaining that buyers must give their consent before sellers can copy email addresses from Etsy orders and add them Read more

Marketplaces, NewsAWeber, Email marketing, Etsy, Etsy crackdown1 Comment

eBay Authentication Can Lead to Bad Buyer Experience

January 7, 2024January 7, 2024 Ina Steiner
eBay

eBay offers Authenticity Guarantee on high-value items in certain categories, but one feature of the program remains frustrating for buyers – the inability to communicate with sellers. In a recent post on the eBay discussion boards, a buyer said “purchasing Read more

Marketplaces, NewseBay, eBay Authenticity Guarantee

Etsy Uses Vertex to Power Sales-Tax Collection

January 7, 2024January 7, 2024 Ina Steiner
Etsy

Etsy offered a glimpse into the backend of its sales-tax collection practices, explaining that more jurisdictions are now requiring marketplaces to collect the tax from buyers and remit the tax to the relevant authorities. Etsy uses a third-party service called Read more

Marketplaces, News, Tax and Legal IssuesEtsy, Sales tax, Vertex

TikTok Shop to Hike Selling Fees – Some Shoppers Fear the End of Bargains

January 4, 2024January 4, 2024 Ina Steiner
TikTok

TikTok is looking to grow the size of its TikTok Shop US business to as much as $17.5 billion, according to TechCrunch, citing a report from Bloomberg. The report came after TikTok announced significantly higher selling fees it will roll Read more

Marketplaces, NewsTikTok, TikTok Shop, TikTok Shop fees1 Comment

eBay Reminds Shoppers that Etsy Is Not the Only Place for Vintage

January 4, 2024January 4, 2024 Ina Steiner
eBay

eBay published a long blog post about the popularity of vintage goods such as housewares and furniture – a reminder to collectors that Etsy isn’t the only source of vintage goods. In the post published on Thursday, eBay dropped some Read more

Marketplaces, NewseBay Collectibles, Vintage1 Comment

Shoppers Disparage Obscure Brands on Amazon

January 3, 2024January 3, 2024 Ina Steiner
Amazon

An article about Amazon sellers who are seeking legal help over suspensions revealed some interesting attitudes from consumers in the comments section about third-party sellers on the platform. Shoppers aren’t necessarily happy with what one seller characterized as a “massive Read more

Marketplaces, NewsAmazon, Amazon suspension, E-Merchants Trade Council, Marianne Rowden1 Comment

Help the Postal Inspector Evaluate USPS Ground Advantage

January 2, 2024January 2, 2024 Ina Steiner
USPS logo

How is the new USPS Ground Advantage service performing? The USPS Inspector General wants to know – and now is the chance for sellers to share their feedback with the agency. The audit, titled “Effectiveness of Package Shipping Services,” commenced Read more

News, ShippingUSPS, USPS Ground Advantage, USPS Inspector General, USPS OIG3 Comments

Have You Been Approached by an eBay Growth Advisor?

January 2, 2024July 23, 2025 Ina Steiner
eBay

The eBay for Business podcast hosted one of the company’s Growth Advisors in its January 2nd New Years episode to discuss how he helps sellers grow their business. Some of the advice he shared with the podcast hosts was for Read more

Marketplaces, NewseBay, eBay for Business podcast, eBay Growth Advisor4 Comments

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