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Author: Ina Steiner

Ina Steiner is co-founder and Editor of EcommerceBytes and has been reporting on ecommerce since 1999. She's a widely cited authority on marketplace selling and is author of "Turn eBay Data Into Dollars" (McGraw-Hill 2006). Her blog was featured in the book, "Blogging Heroes" (Wiley 2008). She is a member of the Online News Association (Sep 2005 - present) and Investigative Reporters and Editors (Mar 2006 - present). Follow her on Twitter at @ecommercebytes and send news tips to ina@ecommercebytes.com. See disclosure at EcommerceBytes.com/disclosure/.

eBay Snipe Bidding Back in Business

June 8, 2016July 21, 2017 Ina Steiner

A major provider of tools for marketplace shoppers had reported last month that eBay was blocking snipe bids, which are last-minute bids critical to auction-format listings. This week, eSnipe said the problem with eBay has been resolved – good news Read more

Marketplaces, NewseBay, snipe bids

Low Growth Forces Rakuten to Close UK Marketplace

June 8, 2016July 21, 2017 Ina Steiner

Rakuten is closing its marketplaces in the UK and Spain in a major restructuring move in Europe. The company said it would focus on France and Germany, where its businesses have the scale and potential for sustainable growth. The announcement Read more

Marketplaces, NewsRakuten

New Brightpearl CEO: Automation Is Key for Merchant Success

June 7, 2016July 21, 2017 Ina Steiner

Ecommerce has come a long way since the 1990s – consider that Demandware, a company that supports online merchants, announced last week that it will be acquired for nearly $3 billion. Demandware isn’t alone in offering solutions to multichannel merchants, Read more

News, Selling ToolsBrightpearl, Derek O’Carroll

Channel IQ Acquired for Its MAP Pricing Compliance Tools

June 7, 2016July 21, 2017 Ina Steiner

A company that helps big brands monitor pricing compliance has been sold. Market Track acquired Channel IQ for an undisclosed sum, the companies announced on Thursday. Headquartered in Chicago, Market Trackprovides subscription-based advertising, promotions, ecommerce and pricing intelligence solutions. Clients use Read more

News, Selling ToolsChannel IQ, MAP pricing, Pricing

Return Path Helps Merchants Get Their Emails Delivered

June 7, 2016July 21, 2017 Ina Steiner

Your emails may not be getting into the hands of your customers, and one email service provider has a new approach to trying to attack the problem. Return Path launched a new Deliverability Wizard as part of its “next generation” Read more

News, Selling ToolsEmail marketing, Return Path

Amazon Tops eBay in Seller Protection Throwdown

June 7, 2016July 21, 2017 Ina Steiner

Which marketplace does a better job of protecting sellers from “bad” buyers, eBay or Amazon? The latter, by a wide margin, according to an informal poll conducted via SurveyMonkey. We asked the online sellers to answer the question through an Read more

Marketplaces, NewsAmazon

PayPal Adds Former DA to Its Executive Suite

June 6, 2016July 21, 2017 Ina Steiner

PayPal hired former District Attorney and American Express executive Aaron Karczmer to become its Senior Vice President, Chief Compliance Officer. Karczmer held a number of roles at the New York County District Attorney’s office including Assistant District Attorney and Unit Read more

News, PaymentsPayPal

Beware Selling to Vermonters

June 6, 2016July 21, 2017 Ina Steiner

Add Vermont to the list of states trying to put the burden of sales tax onto out-of-state sellers instead of on their residents who shop online. The state apparently wants online merchants to educate its residents about their sales use Read more

News, Tax and Legal Issuesonline sales tax

eBay Says We Have Crafts Too!

June 6, 2016July 21, 2017 Ina Steiner

eBay is running a special promotion to attract crafters as its rivals Amazon and Etsy cater to the handmade movement. The “Save on Craft Supplies” event kicks off on June 13th, and eBay is enlisting the help of sellers to Read more

Marketplaces, NewseBay

eBay UK Runs Month-Long Promo for Casual Sellers

June 3, 2016July 21, 2017 Ina Steiner

eBay UK is running a month-long promotion for casual sellers – those who are registered as private, not business, sellers. The promotion kicked off on June 1st and runs through the end of the month. Sellers who were invited to Read more

Marketplaces, NewseBay Promotion, eBay UK

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