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Author: Ina Steiner

Ina Steiner is co-founder and Editor of EcommerceBytes and has been reporting on ecommerce since 1999. She's a widely cited authority on marketplace selling and is author of "Turn eBay Data Into Dollars" (McGraw-Hill 2006). Her blog was featured in the book, "Blogging Heroes" (Wiley 2008). She is a member of the Online News Association (Sep 2005 - present) and Investigative Reporters and Editors (Mar 2006 - present). Follow her on Twitter at @ecommercebytes and send news tips to ina@ecommercebytes.com. See disclosure at EcommerceBytes.com/disclosure/.

USPS Offers Box-Free Returns at the Post Office

July 25, 2025July 25, 2025 Ina Steiner
USPS logo

A longtime EcommerceBytes reader spotted free polybag envelopes at his local post office this week that the USPS was making available to customers wishing to return items to merchants without the need to package them inside a box or bag. Read more

News, ShippingReturns, USPS, USPS Packageless Returns4 Comments

Walmart Uses AI and ‘Multi-Layered Enforcement’ to Fight Bad Sellers

July 25, 2025July 25, 2025 Ina Steiner

Once Walmart opened its website to allow third-parties to sell on its website, it had to deal with problematic behavior from “bad” sellers, just as every online marketplace must do. On Tuesday, Walmart published a post describing the actions it Read more

Marketplaces, NewsAI, Counterfeits, Doug McMillon, Walmart

Amazon Sells over €2 Billion in Used Goods in Europe in 2024

July 24, 2025July 24, 2025 Ina Steiner
Amazon

Amazon saw a 9% increase in the sale of used products and returns in Europe in 2024, surpassing 2 billion euros. The online market for secondhand goods in Europe is worth 21.6 billion euros, Amazon said, with over two out Read more

Marketplaces, NewsAmazon, Amazon Germany, used goods

eBay Offers One-on-One Training to Invited Sellers

July 23, 2025July 23, 2025 Ina Steiner
eBay

eBay sellers are asking colleagues for advice after receiving invitations to participate in eBay’s “Pro Seller” due in part to the lack of information about the program. It appears the program is a new name for the eBay Growth Advisor Read more

Marketplaces, NewseBay, eBay Growth Advisor, eBay Pro Seller

Amazon Unveils ‘Fee Explainer’ Tool Accessible in Transaction Details

July 22, 2025July 22, 2025 Ina Steiner
Amazon

Amazon unveiled a new “Fee Explainer” tool to help sellers better understand the fees that it charges to their selling accounts. It explained the Fee Explainer in a post on the Amazon Seller Announcement board. “For each fee type, the Read more

Marketplaces, NewsAmazon, Amazon Fee Explainer tool

eBay Reduces Buyer Fees with Impact on Low Priced Items

July 19, 2025July 19, 2025 Ina Steiner
eBay

eBay began charging buyer fees in the UK this year, following in the footsteps of Mercari, Poshmark, Etsy’s Depop, and collectibles site Delcampe. Aside from the unpopularity of buyer fees, the 75-pence fixed portion of eBay’s fees had a disproportionate Read more

Marketplaces, NewsBuyer fees, eBay, eBay Buyer Fees, eBay UK

eBay Friday Morning Payouts Appear Related to Tuesday Glitch

July 18, 2025July 18, 2025 Ina Steiner
eBay

Reports are flooding in that eBay sent sellers an extra payout on Friday morning from those only scheduled to receive weekly payouts on Tuesdays. One of the readers alerting us to the issue wrote, “I am set to receive weekly Read more

Marketplaces, NewseBay, eBay glitch, eBay payout delay, eBay payouts

eBay Restricts Developers from Using Its Data to Train AI

July 18, 2025July 18, 2025 Ina Steiner
eBay

eBay developers may not use its content or its data to train Artificial Intelligence (AI), nor may developers ingest eBay data into gen-AI models or tools. On June 24th, eBay updated its API license agreement where it added the new Read more

Marketplaces, NewsAI, eBay, eBay AI, eBay APIs, eBay Developers Program2 Comments

McDonald’s Gives Amazon Delivery Drivers a (Bathroom) Break

July 16, 2025July 16, 2025 Ina Steiner
Amazon

McDonald’s launched a program for Amazon delivery drives across the US this summer, giving them perks – including bathroom breaks. The fast-food chain launched the Amazon Last Mile Driver Program in June in conjunction with Amazon. According to McDonald’s executive Read more

Marketplaces, NewsAmazon, Amazon Last Mile Driver Program, McDonald's

USPS and FedEx Respond to Reports of Seized eBay Packages

July 15, 2025July 15, 2025 Ina Steiner
USPS logo

USPS and FedEx responded to our inquiries about reports of eBay packages being “seized” due to a policy change. Previously, sellers using eBay’s shipping label program to print FedEx Ground Economy packages (formerly called FedEx SmartPost) could give their packages Read more

News, ShippingeBay shipping labels, Fedex, FedEx Ground Economy, FedEx Smartpost, USPS2 Comments

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