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Author: Ina Steiner

Ina Steiner is co-founder and Editor of EcommerceBytes and has been reporting on ecommerce since 1999. She's a widely cited authority on marketplace selling and is author of "Turn eBay Data Into Dollars" (McGraw-Hill 2006). Her blog was featured in the book, "Blogging Heroes" (Wiley 2008). She is a member of the Online News Association (Sep 2005 - present) and Investigative Reporters and Editors (Mar 2006 - present). Follow her on Twitter at @ecommercebytes and send news tips to ina@ecommercebytes.com. See disclosure at EcommerceBytes.com/disclosure/.

Amazon Scrapes Listings, Places Orders on Indie Seller Stores

January 6, 2026January 6, 2026 Ina Steiner
Amazon

Sellers who don’t sell on Amazon were shocked to see their store listings appear in its shopping app under Shop Direct and Buy for Me features. They learned that Amazon had scraped their web stores, displayed their listings in the Read more

Marketplaces, NewsAmazon, Amazon AI, Amazon Buy for Me, Amazon Project Starfish, Amazon Shop Direct2 Comments

Fed Transition to Electronic Disbursements Impacts Potential Tariff Refunds

January 4, 2026January 4, 2026 Ina Steiner
US Customs and Border Protection

It’s hard enough for online sellers to keep track of marketplace rules, taxes, and regulations, but 2025 brought a new area of concern: tariffs. The Supreme Court is expected to rule early in 2026 on whether the IEEPA tariffs the Read more

News, Tax and Legal IssuesDepartment of Homeland Security, IEEPA tariffs, Tariffs

Holiday Returns: Is Letting a Buyer Keep an Item Ever a Viable Option?

January 4, 2026January 4, 2026 Ina Steiner
Shipping and logistics

Returns are costly, so costly in fact, that Walmart suggests in some cases sellers might wish to let buyers keep an unwanted item instead of requiring them to return it. In describing the various returns services it offers to marketplace Read more

Marketplaces, NewsReturns, Walmart, Walmart returns

eBay Introduces ‘Credit Note’ Tax Documents for Sellers

January 2, 2026January 2, 2026 Ina Steiner
eBay

eBay is introducing “credit note” tax documents, it announced on the last day of 2025. The goal of credit notes is “to make billing clearer, more transparent, and easier for sellers to manage,” it said in its New Year’s Eve Read more

Marketplaces, NewseBay, eBay credit note, eBay tax documents1 Comment

eBay COGS Rollout Complete, Some Sellers Remain Ineligible

December 30, 2025December 30, 2025 Ina Steiner
eBay

eBay finished rolling out its cost-of-goods-sold feature for sellers, but a moderator revealed that eBay is not giving everyone access to it. In response to questions on an eBay discussion board thread, he wrote on Monday, “The cost of goods Read more

News, ShippingeBay, eBay COGS feature, eBay cost of goods sold feature1 Comment

eBay Shipping Advisory Omits Impact on 2026 Selling Fees

December 29, 2025December 29, 2025 Ina Steiner
eBay

eBay advised sellers of higher shipping rates that are taking effect in the New Year. “The major U.S. carriers have announced their 2026 rate updates. As always, eBay continues working closely with our carrier partners to secure increases that are Read more

News, ShippingeBay, eBay Shipping, Fedex, Shipping, UPS, USPS2 Comments

When eBay Tried to Get into the Logistics Game – Should It Try Again?

December 28, 2025December 28, 2025 Ina Steiner
eBay

Online marketplaces like eBay are always looking for growth opportunities – and one of the most successful has been to charge sellers advertising fees to promote their listings. But at certain points in eBay’s history, it also experimented with introducing Read more

Marketplaces, NewseBay fulfillment, eBay Managed Delivery, eBay Now1 Comment

Amazon to Change Refund Policy for Fulfilled by Merchant Orders

December 23, 2025December 23, 2025 Ina Steiner
Amazon

Amazon dropped a new policy update 2 days before Christmas that impacts sellers who fulfill their own orders rather than using Fulfillment by Amazon (FBA). On December 23, Amazon said a new policy would take effect on January 26, 2026: Read more

Marketplaces, NewsAmazon, Amazon Refund at First Scan, Amazon Safe-T Claim

eBay Sends Holiday Gifts to Sellers and Mentors

December 21, 2025December 21, 2025 Ina Steiner
eBay

Sellers are buzzing about an eBay-branded blanket some received as a holiday gift. “Thank you so much for the thoughtful holiday gift! I was so surprised and delighted to receive the cozy eBay blanket. It was very kind of you Read more

Marketplaces, NewseBay, eBay gift2 Comments

Amazon Business Drives over $35 Billion in Gross Sales – Adds New Prime Benefits

December 19, 2025December 19, 2025 Ina Steiner
Amazon

Amazon Business, which now drives over $35 billion in annualized gross sales, announced new benefits of the Business Prime program and said the expanded benefits can help businesses save nearly $1,000 per year as well as streamline operations and simplify Read more

Marketplaces, NewsAmazon, Amazon Business Prime

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