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  • Page 37

Author: Ina Steiner

Ina Steiner is co-founder and Editor of EcommerceBytes and has been reporting on ecommerce since 1999. She's a widely cited authority on marketplace selling and is author of "Turn eBay Data Into Dollars" (McGraw-Hill 2006). Her blog was featured in the book, "Blogging Heroes" (Wiley 2008). She is a member of the Online News Association (Sep 2005 - present) and Investigative Reporters and Editors (Mar 2006 - present). Follow her on Twitter at @ecommercebytes and send news tips to ina@ecommercebytes.com. See disclosure at EcommerceBytes.com/disclosure/.

Etsy Locks Sellers into Stricter Arbitration Clause

August 10, 2024August 10, 2024 Ina Steiner
Etsy

Etsy is changing its Terms of Use effective September 15, 2024, and existing sellers and buyers will not be able to opt out of its new arbitration clause. Only users new to Etsy will be able to opt “within 30 Read more

Marketplaces, NewsEtsy, Etsy arbitration clause, Etsy Terms of Use, Etsy User Agreement

Amazon to Hike Fulfillment Fees during 2024 Holiday Peak

August 9, 2024 Ina Steiner
Amazon

Amazon will raise FBA fulfillment fees during the 2024 peak holiday shopping season starting in mid-October. In Thursday’s announcement, the company told sellers its seasonal fee was similar to those charged by other major carriers and would cover increased fulfillment Read more

Marketplaces, NewsAmazon, Amazon FBA, Amazon FBA fees, Amazon peak fees

Etsy Polices Its Site with AI: Does It Get It Right?

August 7, 2024August 7, 2024 Ina Steiner
Etsy

Etsy leverages the latest in Large Language Models (LLMs) and Generative AI to identify potentially offending content on its marketplace, saying in a post on Tuesday that it uses LLM to remove “potentially” violating or infringing items at scale. But Read more

Marketplaces, NewsAI, Etsy, Etsy AI, Etsy takedowns2 Comments

Google Monopolizes General Search and Text Ads, Judge Rules

August 6, 2024August 6, 2024 Ina Steiner
Google

The United States and eleven states sued Google in 2020 “to restrain Google LLC (Google) from unlawfully maintaining monopolies in the markets for general search services, search advertising, and general search text advertising in the United States through anticompetitive and Read more

Marketplaces, News, Selling ToolsAntitrust, Google, Search Ads, Search engines

Amazon Vows to Protect Sellers Impacted by CrowdStrike Outage

August 5, 2024 Ina Steiner
Amazon

Amazon told sellers it would protect their account from fallout from the recent CrowdStrike IT outage, which CNN said had been described as “the largest IT outage in history” that could cost Fortune 500 companies alone over $5 billion in Read more

Marketplaces, NewsAmazon, Amazon seller protection, CrowdStrike outage 2024, Shipping delays

Amazon North American Sales Up 9 Percent in 2nd Quarter of 2024

August 1, 2024August 1, 2024 Ina Steiner
Amazon

Amazon grew North American sales 9% in the second quarter of 2024, year-over-year, and grew International sales 7% in Q2 (or 10% excluding changes in foreign exchange rates). Worldwide paid units grew 11% in the quarter, and third-party sellers accounted Read more

Marketplaces, NewsAmazon, Amazon financials2 Comments

Amazon Invites Sellers to Submit Labor Day Deals

August 1, 2024August 1, 2024 Ina Steiner
Amazon

Amazon is running a Labor Day sale beginning August 26, 2024, and invited sellers to submit deals to participate. “These time-bound promotional offers can increase product discoverability and sales,” it said. The Amazon Labor Day sale runs through September 3, Read more

Marketplaces, NewsAmazon, Amazon deals, Amazon Labor Day sale

Etsy Relies on Seller-Funded Deals and Drops for New Buyer Membership Program

August 1, 2024August 1, 2024 Ina Steiner
Etsy

Etsy is launching a paid membership program for buyers called Etsy Insiders, offering free shipping and other benefits. And while Etsy will obtain membership fees and will subsidize the free shipping, it will rely on sellers to offer exclusive discounts Read more

Marketplaces, NewsEtsy, Etsy Insiders, Etsy loyalty program1 Comment

eBay Sales up 1 Percent in 2nd Quarter of 2024

July 31, 2024July 31, 2024 Ina Steiner
eBay

eBay sales were virtually flat in the second quarter of 2024, growing 1% year-over-year, while eBay grew Q2 revenue by 2% on a currency-neutral basis in the quarter. eBay CEO Jamie Iannone said in Wednesday’s press release, “eBay’s strong Q2 Read more

Marketplaces, NewseBay, eBay financials6 Comments

Etsy Sales Drop 3 Percent in 2nd Quarter of 2024

July 31, 2024July 31, 2024 Ina Steiner
Etsy

Etsy marketplace GMS (Gross Merchandise Sales) was down 2.9% in the 2nd quarter, year-over-year, on a currency-neutral basis. Adding in results for its other marketplaces, Etsy said consolidated GMS was down 1.9%. Etsy CEO Josh Silverman said in Wednesday’s press Read more

Marketplaces, NewsEtsy, Etsy financials, Etsy Insiders2 Comments

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