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Author: Ina Steiner

Ina Steiner is co-founder and Editor of EcommerceBytes and has been reporting on ecommerce since 1999. She's a widely cited authority on marketplace selling and is author of "Turn eBay Data Into Dollars" (McGraw-Hill 2006). Her blog was featured in the book, "Blogging Heroes" (Wiley 2008). She is a member of the Online News Association (Sep 2005 - present) and Investigative Reporters and Editors (Mar 2006 - present). Follow her on Twitter at @ecommercebytes and send news tips to ina@ecommercebytes.com. See disclosure at EcommerceBytes.com/disclosure/.

Sanctioned Hijacking of Government URLs Lines Retailers’ Pockets

April 30, 2019April 30, 2019 Ina Steiner
House Oversight Committee

Imagine your surprise if clicking on a government website URL took you to a retailer’s website. What online seller wouldn’t like the idea of driving traffic to their site with help from the government?! That’s what can happen if you Read more

News, Security and Fraud IssuesDNS hijacking, URL redirects1 Comment

Walmart Hints It Will Match Amazon 1-Day Delivery

April 27, 2019April 27, 2019 Ina Steiner
Walmart

Walmart isn’t taking the news of Amazon 1-day Free Prime Shipping lying down. It hinted in a Tweet that it would do the same – but without requiring a membership fee. “One-day free shipping…without a membership fee. Now THAT would Read more

Marketplaces, News, ShippingAmazon, Shipping, Walmart2 Comments

Why You May Have Gotten Cancelled eBay Orders Today

April 26, 2019April 26, 2019 Ina Steiner
eBay

Some sellers may have experienced some cancelled order requests as a result of an eBay SNAFU. The company sent a misleading email Thursday to members of its loyalty program, which awards them “eBay Bucks” to use toward future purchases. In Read more

Marketplaces, NewseBay Bucks, eBay glitch4 Comments

Why This Seller’s Backyard Stash Is Giving Neighbors Nightmares

April 26, 2019April 26, 2019 Ina Steiner
This backyard stash of printers has neighbors aghast

The lesson one online seller seems to have learned the hard way: don’t buy 2,000 computer printers unless you have a place to store them. Especially if you live in a cold climate. Neighbors appalled at having to live next Read more

News, Trends and Shopping DataInventory, Inventory storage, liquidation5 Comments

eBay to Collect Sales Tax for Additional States

April 25, 2019April 25, 2019 Ina Steiner
eBay

eBay informed sellers it would begin collecting sales tax from buyers on behalf of more states. In addition, it announced it has also added a buyer exemption system for tax-exempt buyers – for example, charitable entities and resellers. Announcement follows: Read more

Marketplaces, News, Tax and Legal IssueseBay, Marketplace Facilitator, online sales tax

Amazon Grows Total Sales 17 Percent in First Quarter

April 25, 2019April 25, 2019 Ina Steiner
Amazon

Amazon.com grew first quarter sales 17% to $59.7 billion, it announced Thursday. Excerpt of press release follows (see link below for full release with tables and guidance): Amazon.com, Inc. today announced financial results for its first quarter ended March 31, Read more

Marketplaces, NewsAmazon financials1 Comment

PayPal Invests in Product-Returns Service

April 25, 2019April 25, 2019 Ina Steiner
PayPal

PayPal invested in Happy Returns, a company that helps retailers manage their returns. PayPal’s participation in the $11 million financing round shows the magnitude of the challenge in dealing with returns, especially for online merchants. Happy Returns offers an easy Read more

News, Payments, Selling ToolsHappy Returns, PayPal, Returns1 Comment

Shine Award Winners Will Receive Help Selling on eBay

April 25, 2019April 25, 2019 Ina Steiner
eBay Shine Awards 2019

Each July, eBay awards Shine Awards to deserving sellers, but did you know that in addition to prizes, the awards come with perks that can help winners sell on eBay? For example, the Small Business of the Year winner receives Read more

Marketplaces, NewseBay, eBay SHINE Awards2 Comments

Do Black Hat Tactics for Gaming Amazon Really Work?

April 24, 2019April 24, 2019 Ina Steiner
Amazon

BuzzFeed News reporter Leticia Miranda dug into the high-stakes world of Amazon “optimization” and found consultants offering black hat tactics to “cheat the marketplace and mislead customers.” It shouldn’t really come as a surprise that some sellers would try to Read more

Marketplaces, NewsAmazon, Amazon seller standards1 Comment

PayPal Turns to Instagram and Others as eBay Volume Drops

April 24, 2019April 24, 2019 Ina Steiner
PayPal

PayPal grew revenue 12% in the first three months of 2019 (Q1) to $4.13 billion, it announced on Wednesday, and it grew total payment volume (TPV) by 22%, or 25% on an FX-neutral basis, to $161 billion. PayPal CEO Dan Read more

News, PaymentsInstagram, PayPal financials1 Comment

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