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Amazon UK: Help Wanted

Amazon UK Help Wanted

Amazon will bring its permanent workforce in the UK to nearly 30,000 by the end of the year with the addition of 2,000 permanent jobs in 2019, it announced on Wednesday.

The press release read like a help-wanted ad. “Wide range of roles available across the UK including head office, R&D, AWS and Operations,” it wrote.

Facing political pressure and antitrust scrutiny, Amazon has been more careful than ever to point out how its operations create jobs locally and nationally here and abroad. “The breadth of the roles available reflect the range of expertise Amazon’s has in the UK and the important role employees based in the UK play in developing exciting new technologies that benefit Amazon’s customers around the world,” the company noted.

Press release follows:

Amazon today announced that it will create 2,000 new jobs in the UK in 2019 in a move that will take its total permanent workforce to more than 29,500 by the end of the year. The roles, which are available to people with a broad range of experience, disciplines and skills, include engineers, software developers, data scientists, and cloud and machine learning experts, along with a number of entry-level positions. The breadth of the roles available reflect the range of expertise Amazon’s has in the UK and the important role employees based in the UK play in developing exciting new technologies that benefit Amazon’s customers around the world.

Chancellor of the Exchequer, Philip Hammond said: “Today’s announcement from Amazon is a clear vote of confidence in the British economy.

“This government is supporting business to create the high-skilled, high-paid jobs of the future, and these roles will benefit people across the UK, including the cities of Cambridge, Edinburgh, Manchester and London.

“Thanks to our record investment in infrastructure, skills and research and development, we will continue to lead the technological revolution.”

Doug Gurr, Amazon UK Country Manager, said: “We are delighted to be able continue to invest and grow our UK business. The UK is a fantastic hub for global talent and the exciting, innovative work that takes place here benefits Amazon’s customers around the world. Whether you are looking for a highly-specialised role at one of our fulfilment centres or in a field such as machine learning or flight engineering, we offer a wide variety of opportunities.”

Of the jobs created over 170 will be at its Development Centres in Cambridge, Edinburgh and London. These are highly-skilled roles working on exciting and innovative new technologies that benefit Amazon’s customers around the world.


In Amazon’s Cambridge Development Centre, expert teams help to build and continually improve the knowledge systems within Alexa, the cloud-based voice service used on devices including Amazon Echo, Echo Dot, Fire TV, and Fire TV Stick in the US. They also work on U.K. Amazon Web Services also has a presence in Cambridge designing and building the next generation of cloud storage.


In Edinburgh (Amazon’s first Development Centre outside the U.S., established in 2004), teams of engineers, scientists, designers and product managers work on innovations that power Amazon’s capabilities in advertising technology, personalised shopping recommendations, product relationships, and global talent management. Most recently, the team has been talking at re:MARS, a new global AI event from Amazon focusing on Machine Learning, Automation, Robotics, and Space about how they have reinvented personalised shopping recommendations using deep learning technology.


Amazon’s London Development Centre employs software engineers and computer programmers working across our global Amazon Video service to support product development and design for ‘living room devices’, web, and mobile applications. The development centre contributes towards innovations that include ‘ASAP’, which anticipates what you want to watch next and pre-downloads the programme, and ‘X-Ray’, which allows Prime Video viewers to easily and seamlessly learn more about the video they’re watching in real time.

Amazon Web Services (AWS) also has a significant team in London, and continues to grow with new roles open for account managers, big data architects, cloud infrastructure architects, data scientists, DevOps architects and consultants, machine learning architects and specialists, operations specialists, software developers, solutions architects, and technical instructors. AWS has been continually expanding its services to support virtually any cloud workload, and it now has over 165 fully featured services for compute, storage, databases, networking, analytics, robotics, machine learning and artificial intelligence (AI), Internet of Things (IoT), mobile, security, hybrid, virtual and augmented reality (VR and AR), media, and application development, deployment, and management.

In addition to the roles at the Development Centres Amazon is hiring for roles at: its head office and fashion photography studio in London; its new corporate office in Manchester; dozens of delivery stations across the country; and its growing network of fulfilment centres, which support tens of thousands of independent businesses of all sizes. Half of all units stocked in Amazon’s UK fulfilment centres are held on behalf of sellers using Fulfilment by Amazon, a service which enables sellers to store their products in Amazon’s fulfillment centers so they can be quickly and easily shipped to customers around the world.

Alongside the 2,000 new permanent roles announced today, Amazon announced earlier this year plans for 1,000 new apprenticeships in the UK over the next two years. The apprenticeships will consist of nine programmes, lasting between 13 months and four years, across IT, software engineering, robotics, leadership and technology, as well as safety and human resources. Alongside these roles more than 90 new graduate and postgraduate apprentices will also become qualified over the next two years as part of the programme, through on-the-job and classroom training, focusing on software development engineering, senior leadership and automation.

SOURCE: Amazon Press Release

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Ina Steiner
Ina Steiner
Ina Steiner is co-founder and Editor of EcommerceBytes and has been reporting on ecommerce since 1999. She's a widely cited authority on marketplace selling and is author of "Turn eBay Data Into Dollars" (McGraw-Hill 2006). Her blog was featured in the book, "Blogging Heroes" (Wiley 2008). She is a member of the Online News Association (Sep 2005 - present) and Investigative Reporters and Editors (Mar 2006 - present). Follow her on Twitter at @ecommercebytes and send news tips to ina@ecommercebytes.com. See disclosure at EcommerceBytes.com/disclosure/.