Need to return an item you purchased on Amazon? You may not even need to place it in a box, according to the company, thanks to thousands of free drop-off options on millions of items.
In a blog post today, Amazon wrote, “We understand that finding a box and tape, and printing a label for a return can still be a hassle. Now, most Amazon returns are easier than ever with no box required. After getting a QR code from the Amazon Return Center, items can simply be handed to an associate without a box or label, and they will pack and ship it for free.”
The “free, no-box returns” are available at Amazon physical stores (Amazon Books and Amazon 4-star); Kohl’s; Whole Foods Markets; and The UPS Store.
Returns are also free at AmazonFresh Pickup, and Amazon Hub Locker+ locations, but boxes are required for those returns.
Amazon also revealed that most items it fulfills qualify for a free return option. “Customers can buy with confidence knowing Amazon has great selection, fast shipping, low prices, and easy, hassle-free returns,” the company said in Friday’s blog post.
That increases pressure on other retailers, and eBay and Etsy are known for stepping up the pressure on third-party sellers as they try and keep up with the 800-pound gorilla.
You can find Friday’s post on the Amazon corporate blog.