Email This Post Email This Post

Amazon Sellers More Loyal as Dependence Grows

Amazon
Amazon Sellers More Loyal as Dependence Grows

A small study of Amazon sellers revealed their growing dependence on the ecommerce giant. Feedvisor surveyed 800 Amazon sellers in April and asked them about their goals, plans for expansion, revenue figures, areas of concern, advertising strategies, and more.

Nearly two-thirds of sellers surveyed (64%) get over 60% of their annual ecommerce revenue from Amazon, with nearly half of sellers surveyed getting 80% or more of their annual ecommerce revenue from Amazon. And their businesses are growing – nearly three-quarters of sellers (70%) saw revenue growth in the last year, with a majority (61%) seeing growth by as much as 40 percent.

Interestingly, there was a 5% increase in the number of sellers who said they did not plan to expand to other marketplaces like eBay and Walmart this year (37%).

And nearly half of sellers (45%) have a presence on Amazon marketplaces outside of the U.S., up by 8% from 2018.

When asked what areas of business they want to improve over the next year, nearly half of sellers (49%) said their ratings and reviews; a whopping 95% of sellers said they found ratings and reviews important to their business

Sponsored Link

To download Feedvisor’s State of the Amazon Marketplace 2019 report, visit the FDVSR.com website.

Press release follows:

Feedvisor, the “AI-first” optimization and intelligence platform for large sellers and brands on Amazon, today unveiled its State of the Amazon Marketplace 2019 report. The analysis exemplifies Amazon’s unmatched influence over e-commerce seller success, as well as the elevated roles that private labels and advertising will continue to play.

To understand the evolving state of Amazon’s dynamic marketplace, Feedvisor conducted an in-depth analysis on sellers’ goals, plans for expansion, revenue figures, areas of concern, advertising strategies, and more. Findings include:

Sellers continue to see significant growth on Amazon: For nearly half of sellers (49 percent), all or most (80 to 100 percent) of their annual e-commerce revenue comes from Amazon. Likewise, nearly three-quarters of sellers (70 percent) saw revenue growth in the last year, with a majority (61 percent) seeing growth by as much as 40 percent.

Loyalty to Amazon grows, wanes for Walmart and eBay: Nearly two in five Amazon sellers (37 percent) do not plan to expand to other marketplaces this year, up by 5 percent from 2018. Similarly, the percentage of sellers who plan to expand to Walmart (17 percent) and eBay (10 percent) declined from last year, by 8 and 9 percent respectively.

Private labels gain importance for sellers: The majority of sellers (62 percent) have private label products in their catalogs, and one-quarter (25 percent) are exclusively selling private label products. As such, launching new private label brands is a 2019 business goal for nearly one-third of sellers (32 percent).

“Amazon has become the go-to shopping destination — nearly three-quarters of consumers go straight to the platform when they are ready to purchase a product,” said Dani Nadel, President and Chief Operating Officer, Feedvisor. “For that reason, Amazon is the single most important tool for businesses to leverage today. An agile Amazon strategy can help sellers maximize their reach, relevance, and revenue, as well as drive optimal performance.”

As Amazon continues to explore tactics that support its customer-first business model, the report shows that sellers are eager to improve the customer-facing aspects of their businesses:

Advertising is biggest area for improvement: Though nearly three-quarters (74 percent) of sellers are already advertising on Amazon, two-thirds of sellers (68 percent) are spending $10,000 or less on it each month. Strategic advertising is the no. 1 area of business sellers would like to improve over the next year (51 percent).

Positive customer feedback is a top priority: With Amazon’s customer-centric business model, an overwhelming majority (95 percent) of sellers said ratings and reviews are important to their business on Amazon. Likewise, nearly half (49 percent) cited this as an area they want to improve on in the next year.

The Amazon Marketplace is a source of tremendous opportunity, but it is also complex and ever-changing — our analysis found that the majority of sellers need help managing their Amazon operation,” Nadel continued. “With support from intelligent, AI-driven technology, data, and industry experts, sellers can accurately measure their end-to-end performance and develop strategies to stay one step ahead of the competition.”

SOURCE: Feedvisor Press Release and Report

Ina Steiner on EmailIna Steiner on LinkedinIna Steiner on Twitter
Ina Steiner
Ina Steiner
Ina Steiner is co-founder and Editor of EcommerceBytes and has been reporting on ecommerce since 1999. She's a widely cited authority on marketplace selling and is author of "Turn eBay Data Into Dollars" (McGraw-Hill 2006). Her blog was featured in the book, "Blogging Heroes" (Wiley 2008). Follow her on Twitter at @ecommercebytes and send news tips to ina@ecommercebytes.com.

2 thoughts on “Amazon Sellers More Loyal as Dependence Grows”

  1. I am the opposite. Selling on there makes me hate them. They are horrible to sellers. I refuse to buy anything from amazon.

    Well, I used to sell on there, I stopped because they are thieves and liars.

    I support any all all legislation that will topple Amazon’s unfair market advantages, and their unethical spying, and their unscrupulous business practices

  2. I also had very bad selling experiences on Amazon. eBay and Etsy leave a lot to be desired, but both are far better than Amazon, IMO. I don’t think you can depend on any one venue for a livelihood anymore. I use 6 at the moment. Amazon is no longer one of them and I would not recommend Amazon to anyone based on my experiences there with unreasonable fees and return and shipping policies. It may work for some, but not for me.

Comments are closed.