Amazon pioneered product reviews, wisely betting they would help its shoppers feel more comfortable buying goods online, sight unseen. Last year, it introduced a new twist on product reviews called “Ask an Owner.” But Amazon wasn’t the first company to Read more
In 2020, when your supplies of milk and butter start to run low, your refrigerator will know to send out a call to the grocery store and, later that day, the Postal Service will show up at your door with Read more
In a major policy shift, PayPal will extend its buyer protection plan to cover digital goods in the UK, including other “intangibles” such as DVDs and tickets. The Guardian newspaperreported the news on Friday, and a PayPal spokesperson confirmed the new Read more
Ecommerce giants are trying to build out same-day delivery services – but why are they taking on this challenge, and which companies are poised to win? Grand Junction founder and CEO Rob Howard has answers to these questions and more. His company Read more
This July marks the 20th anniversary of the founding of a little bookselling website called Amazon.com. In 1997, three years after founding Amazon.com, Jeff Bezos wrote in a letter to shareholders that it was Day 1 for the Internet and, Read more
PayPal has expanded a controversial program to the UK. The “Pay After Delivery” program lets shoppers pay for purchases 2 weeks after hitting the buy button – and funds are taken from the buyer’s bank account on file rather than Read more
Etsy began offering limited phone support in November, and during its Town Hall Meeting in January, said it would make it easier to get help when users needed it. The company recently released statistics on its progress. Out of the Read more
WASHINGTON – For all the dismal news that has been surrounding the U.S. Postal Service over the past few years, the agency has one distinctive feature that separates it from every other government entity: the personal touch. The sprawling, nationwide Read more
Early this year, Carl Icahn came out swinging against eBay CEO John Donahoe and its Board, but backtracked on Thursday after the parties came to a settlement and agreed to disagree. Donahoe has passion for the company, Icahn told CNBC, something Read more
As eBay shares its vision of being a partner to retailers and helping them become “omnichannel” – a reference to serving customers online, offline and mobile – its payments unit is looking to do the same. PayPal is expanding its Read more
