Ecommerce Industry News
eBay is rolling out one of those features that is so basic that it has one wondering what took it so long to implement. The new optional feature eliminates some of the negative consequences sellers […]
Cyber Monday shopping through desktops was up 17% over last year and was the only day to ever surpass $2 billion in sales, according to comScore. The holiday season as a whole is up 16% over […]
Amazon founder Jeff Bezos said the company has a succession plan (“for me and all of our senior executives”), but clearly from this Geekwire article, he’s having too much fun as CEO to get people thinking […]
Is eBay founder Pierre Omidyar “the consummate passive-aggressive predator”? That’s what Pando Daily called him in an article that takes a harsh look at the role the eBay chairman played in eBay’s acquisition of a stake in […]
It can feel risky to accept orders from overseas buyers thanks in great part to language barriers and untested postal systems, so it’s not surprising that there are many countries to which online sellers would […]
The National Retail Federation caused a stir when it released its annual Thanksgiving weekend and Cyber Monday consumer surveys. NRF’s Matthew Shay took fingers to keyboard to explain that while there was a lot of focus on […]
While mentions of drones were absent from Amazon.com’s latest discussion of technology and its business, the company still had plenty of high tech talking points regarding its newest approach to the humble warehouse, otherwise denoted […]
Many sellers believe that if a buyer revises their feedback from a negative or neutral to a positive, it should no longer count as a defect against their account. But earlier this year as part […]
We’ve been hearing a lot of angst from eBay sellers about under which circumstances product returns result in defects for the seller. eBay instituted a defect policy in August somewhat similar to Amazon ODR (Order Defect Rate), […]
Shoppers who belong to the Amazon Prime shipping program are seeing delays in expected delivery of their packages. It’s not clear whether it’s a software glitch that is displaying incorrect dates, or whether the company […]