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Year: 2013

UPS, FedEx Holiday Troubles Open Door for Competition

December 31, 2013September 30, 2017 David A Utter

Despite a holiday shopping season that was six days shorter than the 2012 edition, US consumers still spent $42.8 billion from their desktop PCs between Thanksgiving and December 22 according to comScore. But quite a few […]

News, ShippingFedex, Shipping delays, UPS

How Amazon, eBay and Etsy Stack up Among Mobile Shoppers

December 31, 2013September 30, 2017 Ina Steiner

Online marketplaces tend to keep a tight lid on specific metrics about sales and traffic, but thankfully data nerds can turn to comScore to get some perspective. In a post published earlier this month, the […]

Marketplaces, NewsAmazon, eBay, Etsy, Mobile Shopping

Amazon Joins eBay in Inviting Customers to Sell Unwanted Gifts

December 31, 2013September 30, 2017 Ina Steiner

Not happy with the presents you received for Christmas? This year, Amazon is again joining eBay in making entreaties to customers to sell their unwanted gifts on its marketplace. Surprised? This is actually Amazon’s fourth year of […]

News, Trends and Shopping DataRegifting

eBay Vows to Protect Sellers from Delivery-Related Feedback

December 31, 2013September 30, 2017 Ina Steiner

eBay promised sellers it would protect them from negative feedback left by shoppers who did not receive their orders before Christmas due to delays caused by shipping carriers. However, while UPS made headlines for delivery […]

Marketplaces, NewseBay, eBay seller standards, Shipping delays

eBay Addresses Security Breach at Target

December 30, 2013September 30, 2017 Ina Steiner

eBay’s PayPal unit reassured customers about the security of its own payment service following a data breach at retail chain store Target. The retailer had discovered malware on its point-of-sale systems and warned customers who […]

News, Security and Fraud IssueseBay, security breach, Target

Which Retailers Do Best in Enabling Product Returns Online

December 30, 2013September 30, 2017 Ina Steiner

The retail websites of Lowe’s, Target and Best Buy have done the best job of providing a good customer experience when it comes to product returns, according to a new study by Qubit. The company […]

News, Trends and Shopping DataReturns

Bonanza to Spend $1 Million to Advertise Sellers’ Goods

December 30, 2013September 30, 2017 Ina Steiner

Bonanza founder and CEO Bill Harding shared his plans for the marketplace for the coming year, including budgeting $1 million in advertising for 2014. “We want to expose our sellers’ items in every nook and cranny […]

Marketplaces, NewsBonanza

eBay Significantly Scales Back Loyalty Program

December 30, 2013September 30, 2017 Ina Steiner

eBay is scaling back its loyalty program that rewards members for qualifying purchases. Effective January 1, 2014, program members must earn a minimum of $5 in eBay Bucks during a quarterly earn period in order […]

Marketplaces, NewseBay Bucks

Amazon Breaks Record for Free Shipping Through Prime

December 27, 2013September 30, 2017 Ina Steiner

Amazon used its annual post-Christmas press release to talk a lot about its Prime free-shipping program, revealing it actually put the brakes on new member signups at peak periods to ensure current members were not […]

Marketplaces, NewsAmazon Prime, Free shipping

eBay Encourages Sellers to Keep Listing after Christmas

December 27, 2013September 30, 2017 Ina Steiner

eBay is running a post-Christmas promotion to encourage sellers to list items in the fixed-price format. But only sellers who are invited through an email or message in My eBay may participate. Invited sellers can […]

Marketplaces, NewseBay Promotion

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