While product returns are a problem for online sellers, one business’s headache is another’s opportunity. The USPS Office of Inspector General (OIG) pegged the U.S. returns business for shipping carriers at $3 billion annually and said it’s expected to approach Read more
An OIG audit found USPS processing facilities in the Southern Area were not making sure that “Mail Transport Equipment” (MTEs) were empty before sending them to a Service Center (MTESC) in Dallas. The problem resulted in significant delays in delivery of mail, Read more
The high-profile executive in charge of sales and marketing for the US Postal Service is leaving the organization in May. The announcement comes not long after the appointment of Postmaster General Megan Brennan, who replaced Patrick Donahoe. Chief Marketing and Read more
ARLINGTON, Va. – The dramatic spike in online retail sales has provided a welcome bright spot for the U.S. Postal Service, which has been buffeted in recent years by declining mail volumes and hefty costs associated with its workforce due Read more
The U.S. Postal Service is ending standalone support for its Click-N-Ship for Business App (CNSB), formerly called Shipping Assistant, which launched in 2003. USPS spokesperson Darleen Reid confirmed that the organization had sent an email blast to customers this week Read more
NOTE: This article was originally published in EcommerceBytes on April 25, 2013 and was republished inadvertently on March 18, 2015. ARLINGTON, Va. – As the cash-strapped U.S. Postal Service rolls out new shipping services, works to reduce its distribution network, Read more
ARLINGTON, Va. – As it looks to reposition its business in the Internet era, the U.S. Postal Service needs to embrace new technologies and move aggressively with trials of experimental products and services, according to the agency’s top tech executive. Read more
USPS will help rural businesses boost exports using Priority Mail International and other products. The Postal Service will offer “Grow Your Business Day” workshops through a federal initiative that aims to boost the number of exports from rural businesses. The Read more
One year ago, the USPS Inspector General said offering financial services could help generate $8.9 billion in new revenue per year for the Postal Service. Apparently postal workers agree, and their union said Wednesday the Postal Service should also capture a greater Read more
The USPS Office of Inspector General (OIG) says U.S. Postal Service’s requirement to prefund its long-term pension and healthcare liabilities doesn’t seem quite right. And it issued a report describing why it thinks so. In a recent blog post, the Read more
