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USPS Says Kiosks Make Shipping More Accessible

The USPS has been rolling out self-service kiosks in post offices around the country since 1999, but did you know the kiosks have generated over $5 billion in revenue as customers increasingly use the automated machines for retail transactions?

Many readers likely have their packages picked up by a shipping carrier, but if you find yourself headed to the post office with some packages, you might be interested to learn that kiosks are more than glorified stamp dispensers – and most are available 24 hours a day.

Approximately 2,500 kiosks are available in Post Office lobbies across the nation. The kiosks allow customers to purchase print-on-demand stamps, ship packages, look up ZIP Codes and renew Post Offices boxes.

Specifically, you can:

  • Purchase postage for First-Class Mail, Express Mail, Priority Mail, and Parcel Post items.
  • Print labels.
  • Weigh and determine the rate for envelopes and packages up to 70 pounds.
  • Buy sheets of stamps.
  • Find a ZIP Code.
  • Add insurance and Certified Mail service.
  • Renew your Post Office box service.

We came across a guide to the kiosks written by an eBay seller in 2006, it’s worth perusing if you’re a USPS kiosk newbie.

Postal kiosks account for 10 percent of retail revenue and are part of a broader effort to make retail services more accessible. They accept major credit and debit cards and generate a receipt for payment and are capable of conducting business in Spanish.

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Ina Steiner
Ina Steiner
Ina Steiner is co-founder and Editor of EcommerceBytes and has been reporting on ecommerce since 1999. She's a widely cited authority on marketplace selling and is author of "Turn eBay Data Into Dollars" (McGraw-Hill 2006). Her blog was featured in the book, "Blogging Heroes" (Wiley 2008). Follow her on Twitter at @ecommercebytes and send news tips to ina@ecommercebytes.com.