PayPal notified users it’s making changes to the User Agreement that will, for the most part, go into effect in May. Included are changes to PayPal’s Seller Protection program and Purchase Protection program. PayPal listed the policies effected and highlighted Read more
PayPal will reduce its workforce by 9 percent this year through layoffs and through the elimination of open roles. (CNBC estimated that is about 2,500 jobs.) PayPal CEO Alex Chriss, who replaced Dan Schulman in September, communicated the news to Read more
PayPal’s new CEO Alex Chriss announced new features in a much-hyped video announcement on Thursday that give customers more reasons to shop with PayPal and will help merchants boost conversion and increase post-purchase sales. Chriss, who took over from Dan Read more
PayPal CEO Alex Chriss joined CNBC’s “Squawk on the Street” host David Faber to reveal more about its Innovation Day on January 25th, which he had teased on Tuesday, inviting followers on LinkedIn to join him for an exclusive preview Read more
PayPal CEO Alex Chriss teased news he said will be coming on January 25th. PayPal will announce a “first look” at what’s coming to market in 2024, he said in a post on LinkedIn using the hashtag #PayPalFirstLook: “25 years Read more
PayPal is selling its Happy Returns business to UPS, the companies announced on Wednesday. Happy Returns has taken credit for pioneering the box-free, in-person return process – it works with 800 merchants to offer their customers a returns portal and Read more
An online shopper by the name of Christian Sabol of Redondo Beach, California, is suing PayPal along with co-plaintiff, online shopper Samanthia Russsell, over “anti-steering rules” that they allege resulted in them paying higher prices for their purchases. It appears Read more
Dan Schulman published a farewell post to PayPal employees a day before his last day as CEO. He announced his retirement in February and helped search for his replacement. Last month, PayPal announced Intuit executive Alex Chriss would take the Read more
Users who prefer using their PayPal balance as a partial funding source for certain payments through a special PayPal debit card that earned them cashback learned of some disappointing news this week. They will no longer be able to use Read more
PayPal is changing how it charges sellers for transactions paid using QR codes. PayPal has been sending out the following notice of a change to its user agreement and numerous other legal agreements this week: Hello (Name redacted),We’re making some Read more
