Facebook is allowing businesses to sell products and services directly to customers in its chat platform called Messenger, commonly used on mobile devices. Customers can check out with a few easy clicks, without ever leaving the Messenger app, Facebook explained. Read more
Facebook has a message for eBay sellers, and it sent a top executive to deliver it during the recent eBay OPEN event for sellers held in Las Vegas. Simon Whitcombe, head of global marketing solutions at Facebook, oversees the work of several Read more
The crowd that filled up the cavernous meeting space at the IRCE 2016 conference for online merchants in Chicago last week eagerly awaited glimpses of the next new Facebook innovation, the latest way to leverage user-provided personal data and content Read more
In an article about some major changes Facebook was testing on its news feed, Geekwire noted that the social media company was also testing changes to Marketplace. “The Marketplace button replaces the Messenger button in the iOS app, which has migrated up Read more
eBay bidders will soon be able to receive reminders via Facebook Messenger when an auction listing is about to end. The feature is part of the first phase of pilot testing, so will only be available to a subset of Read more
BigCommerce has expanded the availability of the Shop section on Facebook Pages, which lets merchants create a custom Shop on their business Facebook Page. Sellers who use BigCommerce can begin merchandising individual products or custom collections to Facebook users; the Read more
Newegg said this week it will be one of the first companies to offer customer support via Facebook Messenger for Business, Facebook’s instant messaging service. Tech retailer Newegg said the new capability is an important asset to add to the Read more
New tools from Square will provide merchants with a closer look at how social media performs at bringing customers to a store. It will start with one of the biggest networks as it adds Facebook Ad Integration to the program Read more
Facebook updated its “Regulated Goods” policy to add firearms to the policy. The New York Times said the company was banning private sales of guns, calling it a move meant to clamp down on unlicensed gun transactions. The newspaper quoted Facebook’s Monika Read more
While retailers were busy attracting shoppers to their Columbus Day sales on Monday, Facebook was busy working to attract retailers, telling them why it’s the right platform for them to reach mobile shoppers. Facebook is going well beyond offering merchants Read more
