This month, Etsy experienced one of the longest-duration marketplace payment problems we can recall, and now the situation has taken another ugly twist as Etsy charged some buyers a second time for single purchases made several days or more than Read more
Etsy is rolling out a new design for Etsy Conversations, or Convos as users call the member-to-member messaging system. The changes are primarily cosmetic according to the company and, as with most changes companies roll out these days, they are designed Read more
Etsy sellers continue to struggle with certain types of transactions thanks to the widely-publicized payments processing problems that began on July 1st. No refunds and no cancellations were going through, one EcommerceBytes reader explained this week. “Refunds are getting bounced Read more
Over a week after Etsy buyers began seeing their orders hung up due to a major problem with Etsy’s payment processing system, the company announced that most of the issues were cleared up. In addition, Etsy expects to see no problems with Read more
Shoppers have been experiencing problems when trying to pay for items on Etsy using its Direct Checkout system since Friday, July 1st. An Etsy engineer blamed the problem on a third-party and in posts throughout the weekend said it was Read more
Etsy sellers now have the potential to earn extra revenue by promoting listings of other sellers. Etsy has opened up its affiliate program to sellers, offering a standard commission rate of 4% with a 30-day cookie period. (Cookies help track Read more
Etsy is making two changes to search. In one change, visitors can no longer click on a link to a seller’s Shop when viewing search results – instead, clicking on a Shop name in a listing in search results will Read more
Etsy CEO Chad Dickerson will give the keynote address at his company’s first Etsy Up conference for sellers next month. The company announced the event earlier this month, and has since made available more information about the speakers. The Etsy Read more
Etsy announced some enhancements to its store-hosting site, Pattern by Etsy, which it launched in April. Sellers can choose to pay $15/month to have every one of their Etsy listings appear on their Pattern site with unlimited storage and no Read more
European governments want to collect taxes on international purchases made by their residents; marketplaces want to comply with government regulations around such taxes; and sellers are left in the middle. In the case of sellers outside the EU, a recent Read more
