Etsy reassured sellers on Monday after sellers noticed on Friday that the marketplace was displaying their personal names on customer email receipts instead of their business names. Many sellers are vigilant about protecting personal information online, and some posting on Read more
This month, Etsy experienced one of the longest-duration marketplace payment problems we can recall, and now the situation has taken another ugly twist as Etsy charged some buyers a second time for single purchases made several days or more than Read more
Shoppers have been experiencing problems when trying to pay for items on Etsy using its Direct Checkout system since Friday, July 1st. An Etsy engineer blamed the problem on a third-party and in posts throughout the weekend said it was Read more
Etsy experienced a problem displaying listings in search results late last week but reported the problem resolved as of Sunday morning. “We are currently investigating an issue with some listings not showing up in search. We’re working quickly to resolve Read more
Etsy shoppers ran into problems trying to check out over the weekend. Beginning early Saturday morning, credit card payments through Etsy Direct Checkout were hung up and were not processed. It appears orders paid with PayPal or through the seller’s Read more
Etsy is experiencing a bug that is presumably impacting a small number of sellers, but because of major policy changes – compounded by the way it’s communicating with sellers in a thread about the glitch – a number of sellers Read more
Sellers identified a bug on Etsy’s mobile app that prevents shop owners from uploading photos via Shop Update. An error displays with a message that the picture is too small. It’s interesting to note how many sellers rely on the Read more
Etsy sellers were in panic mode on Thursday after reports surfaced that Etsy had shut down shops. A reader reported, “Etsy is shutting down shops that have been open for 10 years. Looks like a major bug, but even the Read more
Etsy provided an update about the meltdown of its payment-processing card reader, much to the relief of sellers who had been anxiously wondering if a week’s worth of in-person transactions could ever be recovered. Etsy spokesperson Nikki Summer pointed EcommerceBytes Read more
Etsy confirmed it is investigating reports of a problem with its card reader that allows sellers to process in-person credit card payments. Some sellers discovered last week that Etsy failed to show transactions they had processed through the readers. Etsy Read more
