Some customers (and sellers) were unable to view Etsy listings starting on Tuesday (November 16). Etsy blamed the problem on ad-blocking programs. On Wednesday afternoon, Etsy said its engineers identified the problem after sellers began reporting the problem of missing Read more
Etsy awarded a senior software engineer the 2020 Etsy Three Armed Sweater award last week, a dubious distinction, but one that is meant to highlight the culture of blamelessness at the online marketplace. The award clearly gets its name from Read more
Etsy made some changes to how it deals with reports of technical glitches on its site. First, it’s removing “bugs” – not literally, of course. Rather, it’s changing the name of its “Bugs and Technical Issues” forum to simply “Technical Read more
Etsy experienced an incident on Monday that had sellers so concerned that some were putting their shops in vacation mode while they waited for answers. When visiting a listing page on Monday, a black button labeled “E Admin” appeared on Read more
Etsy sellers who list digital goods for sale have been unable to upload files this holiday weekend. “This is the 2nd day. If you sell instant downloads you can’t list anything,” a seller reported today on this thread. Based on Read more
Reports came flooding in on Friday, February 15, about Etsy taking funds from some sellers’ bank accounts and charging their credit cards for hundreds, even thousands of dollars. Etsy updated sellers on a thread on its discussion boards, and a Read more
Late last week we reported on the Etsy billing debacle in which it incorrectly withdrew funds from some sellers’ bank accounts and charged some sellers’ credit cards, despite the sellers not owing fees. The problem occurred on Friday, with some Read more
Etsy posted an apology for what it called a bill payment error after some sellers reported the company took large sums of money from their credit cards and bank accounts on Friday afternoon. EcommerceBytes reported the problem on the AuctionBytes Read more
Etsy users had problems access the site this morning, as reported on Ecommerce EKG. Users also reported problems via DownDetector. Etsy kept users up to date on its Status board. After the status ws now deemed “resolved,” Etsy noticed there Read more
Etsy redesigned the orders page to give sellers more control over their workflow and highlight information needed. Unfortunately there’s also a bug impacting the orders page that hampering sellers from searching orders for tax-reporting purposes. Etsy described the changes to Read more
