Five months after acknowledging the importance of transparency in its feedback system, eBay has made another change that actually reduces it by removing the date and time stamp on users’ feedback pages. The change suddenly appeared on users’ feedback pages Read more
eBay users are unable to leave feedback for their trading partners. Some sellers have taken to the eBay discussion boards and the Ecommerce EKG board to report the problem. In a bit of poor timing, eBay chose the very time Read more
eBay users were disappointed when they visited the Toolhaus.org website on Monday and saw a message saying the site was experiencing extreme difficulties. “How extreme? Extreme enough that we may not be back. We’re no happier about this than you are.” The Read more
eBay is finally giving sellers something they’ve been requesting for years: more transparency in the feedback ratings left by buyers. In its early days when auctions ruled, eBay’s feedback system was all that deterred buyers and sellers from scamming each Read more
eBay’s Pierre Omidyar hasn’t talked this much about the company he founded in years. But in order to get press about his new startup, he’s doing interviews, and the story of eBay’s founding (the real one, not the apocryphal Pez Read more
